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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

December 15, 2022

Service excellent, prices too high, really $75 miscellaneous parts fee? $500+ to replace 12 Volt battery on EV, 2014 Volt. More

by ALBUCKMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Dec 16, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 14, 2022

Really awesome! Very helpful and detailed, made buying my car very smooth. It was great! More

by Corvette C8
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Dec 14, 2022 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

December 14, 2022

Elise and your service people are awesome. I see it in how they treat me and other customers. This is what everyone should expect from a service department. More

by EFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Dec 14, 2022 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 14, 2022

Awesome team. I am completely satisfied . I will definitely return to Jim Ellis to do business here again. More

by CHUKOPARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Ralph Sorrentino, Patrick Bernard, Sam Opara
Dec 14, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

December 12, 2022

I wanted information about when a transmission and radiator flush is scheduled for service. But I couldn't get that information. More

by Arthur Johnson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Service Manager Mr. David Theriault

December 12, 2022

So far I have been very pleased with my interaction with Reggie at Jim Ellis. We spoke on the phone a couple of months ago and then I reached out to him via the website. I am not sure if that message (fro More

by joel0323
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

December 10, 2022

Kyle’s service and experience shows how wonder the sales team is at Jim Ellis thank you jim Ellis and thank you Kyle number 1 salesmen More

by jack.simonett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Jack, It's fantastic to hear that Kyle provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 09, 2022

Very satisfied with their service and Samuel the top number one sales guy, he is very polite , nice and professional. More

by Sara Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Sam Opara
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Sara, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 09, 2022

Evan and his office were very helpful, efficient and comfortable to work with. Highly recommend car buyers to work with him. More

by Irakli Rogava
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Hill, Patrick Bernard
Dec 12, 2022 -

Jim Ellis Chevrolet responded

Irakli, Thank you for sharing your experience with us! We're happy to hear it went well working with Evan and Patrick and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

December 07, 2022

Your service dept and my advisor was very helpful and professional. Kept me posted throughout the day as they work on both of my trucks. More

by Johnrhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Loan Pham
Dec 09, 2022 -

Jim Ellis Chevrolet responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Dec 09, 2022 -

Jim Ellis Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

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