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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

December 28, 2022

Amanda was a pleasure to deal with. Zero pressure and so knowledgeable. She made the buying experience stress free and really cared about your overall experience. I would recommend her More

by Ktaylor18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Amanda Burby, Patrick Bernard
Dec 28, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amanda here at Jim Ellis Chevrolet. We'll be sure to let her know. Expect the Best! General Manager Ralph Sorrentino

December 27, 2022

Making an appt. coming in from out of state was easy and efficient. Oil change could’ve taken less time but the waiting area is nice and clean. More

by johnb9831
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Dec 28, 2022 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 27, 2022

Great experience! Professional and communication/follow up was impeccable! Have purchased cars from them prior fir many years! More

by Mark Bailey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Andre Thomas, Adam Toms
Dec 27, 2022 -

Mark Bailey responded

Great job!!!

Dec 29, 2022 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 24, 2022

First time customer. .. Schedule appointment in advanced to have oil change and miscellaneous diagnostic performed. Upon arrival I was told diagnostics was 3 weeks out. More

by DANKRDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Dec 30, 2022 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

December 24, 2022

Zane is the man. He has helped me finally get my dream truck. He’s been working with me since the beginning of June. He went above and beyond to answer all my questio More

by JUPERDULIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Zane Cobb, Adam Toms
Dec 27, 2022 -

Jim Ellis Chevrolet responded

Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

Dec 27, 2022 -

Jim Ellis Chevrolet responded

Juperdulie, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 23, 2022

This was the best car buying experience for me. My salesperson Jaylan was so patient, nice and professional. He helped me find a nice vehicle and he made sure I was satisfied with my choice. Jaylan More

by Dmarie23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Jaylan Jackson
Dec 26, 2022 -

Jim Ellis Chevrolet responded

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 23, 2022

Hi it’s very amazing service I am very happy specially Vladimir is very nice guy he is very nice More

by jabirakberali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Dec 26, 2022 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

Good customer service -love that Lyft is included-very helpful’. Appreciate all your help in dealing with trucj More

by JSFDERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Dec 26, 2022 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

Good dealership. I always take my car to Jim Ellis for any type of repair. More

by Step765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Dec 26, 2022 -

Jim Ellis Chevrolet responded

We really appreciate your feedback! We hope you have a great day!

December 23, 2022

I dropped off my car at 9:30 one morning and didn’t get it back until 12:30 the next afternoon. Very slow, very few updates on what was happening. I needed a tire checked and was told it would be done with More

by RYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf, Loan Pham
Dec 27, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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