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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

January 14, 2023

Very friendly very knowledgeable makes you feel very happy with your purchase will definitely come back when it’s time to buy again. More

by Jusbbeautiful
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Patrick Bernard, Kyle Riley
Report | Print
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

January 14, 2023

Kyle and Patrick were very helpful with making this purchase!! I would return to buy again!! More

by millercorey0471
Recommend Dealer
Yes
Employees Worked With
Kyle Riley
Report | Print
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thanks, Corey, for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that Kyle and Patrick were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino

January 14, 2023

The Ellis team made buy a new car a great experience. Amanda was awesome to deal with in all the years of buying card she was the best sales person I’ve ever had. More

by raybousquet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Andre Thomas
Report | Print
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Amanda delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

January 13, 2023

Great service! Loan was great! She always does a great job. Thank you. And the car was cleaned More

by odedli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Jan 15, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 13, 2023

3 1/2 hrs for an oil change! Ridiculous. This visit was free, due to me waiting 3 hours, my last visit. Only for me to wait longer, than last time. I only came back, due to the o More

by Samantha Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loan Pham
Report | Print
Jan 13, 2023 -

Samantha Ramirez responded

Please do better, I understand things happen, but 3 1/2 hours, is a bit much.

January 13, 2023

I have. 2020 Colorado, they did not fix the transmission noise I understand that this is a common issue with the truck so I’m not surprised that they were un More

by BENJAMINSPERETZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathrine jackson
Report | Print
Jan 18, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please get in touch with Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com to discuss. Thank you for your time, Benjamin, and hopefully, we can get to the bottom of this.

January 12, 2023

3 hours for an oil change and tire rotation is ridiculous and bad..not good More

by DaveCMalloy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Report | Print
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, Dave, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 12, 2023

The dealership did a good job of servicing my car and apprising me of its progress and price. More

by STEPHENRGRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephen, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 12, 2023

Glad you have an ev expert and the service team is responsive and easy to get in contact with. More

by csbeaty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 12, 2023

Service here is always impeccable. The price of the services are pretty high. I make a decent salary and leave satisfied but broke. More

by Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jan 15, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Trent, for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

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