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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

January 18, 2023

Omg! Over and Beyond Excellent Customer Service!! These guys went over and beyond to help me! More

by TAMIYA_SIMSHOLMES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Andre Thomas, Kyle Riley
Jan 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

January 18, 2023

They don’t do crazy markups like other dealers. They honor the price they tell you with no surprises. More

by TheGeekNextDoor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Kyle Riley
Jan 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon. Expect the Best! General Manager Ralph Sorrentino

January 18, 2023

It took a few days to hear back from them but that was due to the amount of work they have at any one time. They were very responsive and followed up with me often. Everyone was very helpful. More

by elsalgadorivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Loan Pham, Sonja Brown
Jan 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department. We appreciate the great rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Expect the Best! Service Manager Mr. David Theriault

January 17, 2023

Quick and easy process. Ordered the vehicle back in August. Finally came in. I love the diesel engine! More

by Jeremy77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Patrick Bernard, Luis Gonzalez-Brands, Adam Toms
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

January 17, 2023

Super friendly and helpful staff. And the professional detailing is second to none. Thank you! More

by KWSHAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Loan Pham
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

January 17, 2023

The service personnel were very nice prompt and helpful. My issue was with the length of time-- I simply wanted someone with the dealer to investigate a very slow oil leak. This ultimately took multipl More

by larry.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Jan 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 16, 2023

Service was superb and I will continue to take my car to Jim Ellis for service. More

by Kkillins65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Sonja Brown
Jan 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sonja and our team and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

January 15, 2023

Good morning Mr. Sorrentino I purchased a vehicle from your dealership on December 20,2022 I have not received that vehicle. I was told initially that they were going More

by LAURENCE.EASLEY71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clarence Williams
Jan 20, 2023 -

Jim Ellis Chevrolet responded

Laurence, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 15, 2023

My service advisor was outstanding. She kept me informed of the status of my repairs. Also the dealership was very accommodating in providing a loaner vehicle. More

by MIDLIFETOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf, Retanza Grier
Jan 16, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your service experience with Jim Ellis Chevrolet. Retanza and Elise appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 14, 2023

Perfect place to build a relationship for your family's vehicle needs. We've used the services here 00 for nearly 13 years. We trust that the mechanics and technicians who service or vehicle are top notch, More

by TeeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Campbell, Vladimir Kochubey, Charles Prayor, Sonja Brown
Jan 15, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

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