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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

January 31, 2023

Courteous/ kept me posted on status of repairs. The only negative was that the vehicle was in the shop one week. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Feb 01, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Jim, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 31, 2023

Evan was a great communicator during the process prior to and during the delivery. Much appreciated More

by BOGGSKEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Hill, Patrick Bernard
Report | Print
Feb 01, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

January 31, 2023

A strange experience as I was asked 2-3x about paying for my service out of pocket. How else would I pay? Also, please don't ask someone to provide their address in waiting area with a bunch of strangers. T More

by h0cke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loan Pham
Report | Print
Feb 04, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 31, 2023

The experience was excellent. They were totally professional and provided flawless service. They provided transportation back to my home and to the dealership once they complete More

by LEEBO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Feb 01, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Feb 01, 2023 -

LEEBO12 responded

Well done!

January 31, 2023

Muy buen servicio, muy amables y responden todas tus dudas y preguntas. Y me gusta que responden tus llamadas pronto. More

by Patricia Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Feb 01, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Patricia, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 29, 2023

Good service fast approval best finance team I had a good salesman Samuel and also know Clarence Williams and he one of the top 5 salesmen in Georgia in my book More

by CWHEELER3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams , Sam Afeworki, Sonja Brown
Report | Print
Jan 30, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Excellent customer service they change the oil filter change oil and rotation tires thanks very much More

by Luigar1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Luis and our service team. Please don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Smooth online purchase. Received fixed price, brought in check, and drove out minimizing the time at the dealership. Dealer filed all the paperwork for me. More

by BB
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Ron Durham
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Ron, Franchely, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

Appointment available when needed, text reminder of appointment, representative friendly, waiting area comfortable, and warranty service completed. More

by bigorowski
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. Sonja and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 28, 2023

My customer service rep was great . Very helpful and efficient dealing with my car and it's issues More

by JMEPSTEIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez, Loan Pham
Report | Print
Jan 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

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