
Jim Ellis Chevrolet
Atlanta, GA
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This was the easiest car buying experience ever. I told Jaylan what I wanted and he made it happen and then some. He and Andre worked everything out to where the car I wanted was at my fingertips. I told Jaylan what I wanted and he made it happen and then some. He and Andre worked everything out to where the car I wanted was at my fingertips. Thank you!! More
From making the appointment to picking up the vehicle, I couldn’t ask for more professional team in the service technicians and the staff at Jim Ella Chevrolet. couldn’t ask for more professional team in the service technicians and the staff at Jim Ella Chevrolet. More
I am extremely disappointed. You did not do my alignment properly. You kept blowing me off when I told you on many occasions that my steering wheel wasn’t straight and calibrated You did not do my alignment properly. You kept blowing me off when I told you on many occasions that my steering wheel wasn’t straight and calibrated. You kept telling me that my alignment was done properly and that the paperwork was showing that the wheels/tires were straight. You tried to make me pay for a diagnostic when you clearly took payment and did not deliver on the Job. I had to go to Rick Hendricks Chevrolet in Duluth for them to take a few minutes to drive the car and see that my steering wheel wasn’t indeed recalibrated. This is my third car with you and I’m extremely disappointed to the point of not even wanting to come back or recommend you. I’ve never been treated this way. I felt like all you cared about was how much money you can get out of me instead of fixing your mistake. More
My Jim Ellis Chevrolet service advisor was friendly, knowledgeable and courteous. She “turned around” my un-friendly experience when I turned up for my maintenance appointment (as a long term Buick own knowledgeable and courteous. She “turned around” my un-friendly experience when I turned up for my maintenance appointment (as a long term Buick owner, servicing my vehicle at that location) at the Buick Service Desk location. My service was moved to the Jim Ellis Chevrolet location without letting me know —-thus (JE Chevrolet) is where I will request future service for my 2015 Buick. —I will request Sonja for my needs. Thank you Sonja! More
I absolutely love this dealership I’ve brought two trucks from this very location I get service done on three vehicles here and everyone is so pleasant and helpful from this very location I get service done on three vehicles here and everyone is so pleasant and helpful More
The service staff is well informed, and they are extremely courteous They understand why we. bring the car in for service If the mechanic finds something that we are not aware of they always extremely courteous They understand why we. bring the car in for service If the mechanic finds something that we are not aware of they always call and explain it and get permission to proceed. We very much appreciate that procedure. Everyone is well informed and that is great. Our go to is Alase and Valadimar They are a real asset to the team. More
Retanza is great! It's such a pleasure working with her when bringing vehicles in to be serviced, she keeps me updated every step of the way and her energy is positiv It's such a pleasure working with her when bringing vehicles in to be serviced, she keeps me updated every step of the way and her energy is positive each time I drop off a vehicle. More