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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

March 15, 2023

Honest brokers. I felt valued while they are still in business to make money. I felt they did right by me. More

by PZREDDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Patrick Bernard, Andre Thomas
Report | Print
Mar 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

Went in for oil change and tire rotation, tires weren't rotated. How am to know the oil was actually changed? More

by garversteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Report | Print
Mar 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review, Steve. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to us directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 14, 2023

I had a great experience with Amanda, our salesperson. She stayed late to get me in the vehicle I wanted. Great team and great vehicle. Thank you. More

by Jake.lecroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby
Report | Print
Mar 14, 2023 -

Jim Ellis Chevrolet responded

Thank you Jake. It's fantastic to hear that Amanda provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

March 14, 2023

Estuvo bien el servicio fue rapido mas bien demasiado rapido. Oh tienen gente que hablen en español More

by nievesnluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Mar 15, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you, Luis. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

The Desk lady was helpful but the previous guy was not a good experience 😕 thank you More

by OICIRUAM1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Cobb, Retanza Grier
Report | Print
Mar 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to serving you again. Expect the Best! Service Manager Mr. David Theriault

March 14, 2023

The service completed less than I expected to be, and the person who assisted was nice More

by REDATSEGAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham, Sonja Brown
Report | Print
Mar 15, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 13, 2023

Great service by people that really care about their customers. The service is always personal so you feel that you are their only client. More

by Rslovis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, David Theriault
Report | Print
Mar 14, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

March 13, 2023

They did a great job, I was offered a Lyft home and didnt waste any time getting my car repairs and back to me. More

by WPAHL335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Report | Print
Mar 14, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 13, 2023

Great Service, my Service Rep kept me informed and updated on my service progress. I was in and out within 2 hours. More

by wms337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Mar 13, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 13, 2023

The dealership has very professional personnel. I spoke to 4 people in total and my experience is nothing but great. Separately, I would like to say thank you to Amanda Burby for her professional s More

by Roman Mashchak
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Durham, Amanda Burby
Report | Print
Mar 13, 2023 -

Jim Ellis Chevrolet responded

Roman, Thank you for taking the time to share your feedback with us. Amanda and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

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