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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

March 18, 2023

Very efficient and professional. Yet very personable and funny too. Leland has answered his photo and walked me through how to program my car seat position memory. We have the same More

by AARONSMITH108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Patrick Bernard, Andre Thomas
Mar 20, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Aaron, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

March 18, 2023

Typical stealership. Overcharging, underperformed. Every time I bring my truck there, there is some new drama. Time to try elsewhere. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey, Retanza Grier
Mar 23, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com at your convenience to discuss your experience one-on-one. Thank you for your time, Ryan, and hopefully, we can get to the bottom of this.

March 18, 2023

Zane and Andre are awesome. Will be sending friends and family to the dealership for them More

by DARRENRUSSELL17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Cobb, Andre Thomas, Adam Toms
Mar 20, 2023 -

Jim Ellis Chevrolet responded

Thank you, Darren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

March 18, 2023

My family is extremely pleased with the quality of service we received. We appreciate the dedication in ensuring the repairs were done right and in a timely manner. More

by WHEELER_K09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Mar 20, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 18, 2023

Amanda Burby is an awesome person! Will come back to JIm Ellis Chevrolet because of Amanda and her professionalism. More

by CB1969Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby, Andre Thomas
Mar 20, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Amanda provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

March 17, 2023

This is a good dealership and the service is very good. ..I will be looking forward in the future to come back More

by noahford1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Amanda Burby
Mar 17, 2023 -

Jim Ellis Chevrolet responded

Congratulations on your new vehicle, Noah! Thank you for the five-star rating. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

March 17, 2023

Dealt with Jim Ellis back in 1992 and again yesterday when I picked up my long awaited Bolt EUV. Amanda is extremely knowledgeable, a great communicator. I highly recommend Amanda. Regarding the More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Amanda Burby, Andre Thomas
Mar 17, 2023 -

Jim Ellis Chevrolet responded

Congratulations on your new Bolt, Susan! It's great to hear that Amanda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! We look forward to serving you in the future, Susan. Expect the Best! General Manager Ralph Sorrentino

March 16, 2023

I got a text stating I would get first service free rotation and oil change didn't get it More

by WELLSJOSEPH44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonja Brown
Mar 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback, Joseph. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 16, 2023

Amanda Burby was an excellent sales agent. She kept me updated while I was waiting for my car to arrive. When I picked up my car, she was helpful and patient while we went through the purcha More

by melissa.hankins12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Mar 16, 2023 -

Jim Ellis Chevrolet responded

Congratulations on your new purchase, Melissa. We appreciate you taking the time to leave us this fantastic five-star review. We're happy to hear that Amanda was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for your business, Melissa. Expect the Best! General Manager Ralph Sorrentino

March 15, 2023

Vladimir has been taking care of my vehicles for over 20 years at his previous dealership and here at Jim Ellis Chevrolet. He is helpful, courteous and very knowledgeable concerning my car. I will always ca More

by NEJAMES735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Mar 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet over the years. Your feedback and five-star rating mean a lot to us. We look forward to sharing your compliments with Vladimir. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

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