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Jim Ellis Cadillac - Service Center

Atlanta, GA

4.1
183 Reviews

183 Reviews of Jim Ellis Cadillac - Service Center

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March 01, 2023

The detailer (Fred) did a great job washing my car & the advisor helped me attend to my tires at Discount Tires More

by Krpledger77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detailer (Fred) M), Noah Rowe
Mar 04, 2023 -

Jim Ellis Cadillac responded

Hi there! We're so happy we were able to help you out!

February 28, 2023

Very quick and efficient service. Noah has and continues to be understanding and helpful mange the service of my vehicle while keeping cost in mind. More

by wkbrodnax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Mar 04, 2023 -

Jim Ellis Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

February 27, 2023

Outstanding…they kept the car until they found the problem and didn't cut any corners. Professional and very easy to deal with. I will be moving all my service to Jim Ellis. A++ More

by Pknoll35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Mar 04, 2023 -

Jim Ellis Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Cadillac.

February 23, 2023

Brought my vehicle in for an oil change and Noah made the entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! More

by Tomasjr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Rowe
Feb 26, 2023 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

The facility at Jim Ellis Cadillac of Atlanta are very clean and the staff is very professional More

by p.t.chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 26, 2023 -

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

February 21, 2023

Awesome customer services in the service department. The manager was very knowledgeable about my car. More

by casoncheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

February 20, 2023

Easy to schedule Good communication on what needed to be done. Seemed fair and timely. More

by wagsken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 25, 2023 -

Jim Ellis Cadillac responded

Hi, we are so pleased you enjoyed your visit to Jim Ellis Cadillac!

February 15, 2023

Professional personable and proficient. I had a really good experience at the repair division. Noah was very helpful and informative. I will definitely return for any needed repairs/ servic More

by vjoh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 25, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

February 07, 2023

They worked me in after I went to the wrong place. Was very pleased with the service provided. More

by patrecekeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 15, 2023 -

Jim Ellis Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 07, 2023

I had a great experience. I went in for an oil change and tire rotation. My was detailed after the work. Looks like a new car. They kept me informed as they worked on my car More

by jackieferguson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 15, 2023 -

Jim Ellis Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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