Jim Ellis Cadillac - Service Center

Most likely one of the Best in entire Automotive Industry - Worldwide!! Traveled quite extensively throughout my lifetime, personally as well professionally. Had lots of interactions and very indepth experie - Worldwide!! Traveled quite extensively throughout my lifetime, personally as well professionally. Had lots of interactions and very indepth experiences regarding High-end Cars, their respective customization and high-tech tuning. This Dealership is a one-stop-shop, especially when it comes to the V-Line Brand of Cadillac. GM of Sales, Mr. Brent very knowledgeable, very keen and to the point. Won't waste your time - please do same; simple mathematics folks!!! Be clear concise in your communications and clarity will accompany you throughout whatever it is you dealing with. General Motors can be proud to have Jim Ellis representing the entire Cadillac Brand with a roster of well seasoned executive talent. Mr. Warren, the main General Manager is by far one of the BEST that ever did it. Chief Executive all around; ..and it shows, cause he is leading by exemplary character, integrity & a sound personality. We, my business partners and their respective clientele looking forward to many many more years of doing business with the Jim Ellis Family and their fleet of automotive brands, makes & models. Can't wait to see the innovative breakthrough technology and stunning designs coming from the GM brand in the near future. Thank you Cadillac. More

Super accommodating! Noah’s customer service was impeccable. Walked in frustrated and walked away relieved. Very impressed! Noah’s customer service was impeccable. Walked in frustrated and walked away relieved. Very impressed! More

Fast, reliable and very respectful of my car and car will be back for all my car needs be back for all my car needs More

poor quality control. car left with more problems than came in with. they said the fix was to change transmission fluid. I left with transmission acting funny, so I too car left with more problems than came in with. they said the fix was to change transmission fluid. I left with transmission acting funny, so I took it back the next week to find out that they short filled the system by 4 quarts. last year I took it in for regular service, and the check engine light came on a day later. ended up being some part behind the glove box. no dollar cost for these second fixes, but wasted my time and could cause damage to car down the road. More

Communication is bad they don’t care about certain customers! I still haven’t got a call back yet been waiting 4 weeks to get my vehicle repaired customers! I still haven’t got a call back yet been waiting 4 weeks to get my vehicle repaired More

I was able to schedule a next day appointment to get my car serviced. All the repairs were completed within reasonable time and more importantly the staff is very friendly and courteous car serviced. All the repairs were completed within reasonable time and more importantly the staff is very friendly and courteous More

I was disappointed to find my lugnuts loose and all the locks were missing off my tires. The problem was corrected after I looked at my tires a few days later. locks were missing off my tires. The problem was corrected after I looked at my tires a few days later. More

It was a nice and clean atmosphere. Also, it was nice to have refreshments. The wait was not that long. Also, it was nice to have refreshments. The wait was not that long. More

I live in Kissimmee, Fla. I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they at JIM Ellis they honored my contract I had on my tires of which one now had a nail on it. After awhile Got me a driver to take me to and back for lunch. I can recommend the care and concern for the staff at Jim Elllis. It’s not what someone says that counts but what they do. At 76 years young I so appreciate when things are done right. Congratulations on a job well done. Sincerely, Gilbert Resnick More

Very pleased with the way Jim Ellis Cadillac does business. Noah always goes above beyond to help business. Noah always goes above beyond to help More