184 Reviews of Jim Ellis Cadillac - Service Center
Pleasant staff, very nice waiting lounge, very clean, and quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. More
I visited Jim Ellis to order a ‘22 Escalade back in December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. From Chuck Hayden in sales being there every step of the way and keeping me informed to Kathy the inventory manager being so prompt and helpful to Noah in service truly being the consummate professional, it truly doesn’t get better than this team who works together. I also had a great conversation while waiting for my service to complete with Lance Green, a new sales associate transferring from another location. It was great being able to share my experience with him since the time I have been a customer with Jim Ellis Cadillac. Truly appreciate you all, it feels great to be able to rave about this team as they deserve it! More
Jim Ellis dealership is on of the best I’ve seen. I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish your team was very professional. You all should take your team to Landed Cadillac and provide training on how to conduct business from start to finish. Job well done!!! More
The individuals that I interacted with did a great job in communicating with me in an efficient and easily to understand manner. They are very good ambassadors for the Cadillac brand. communicating with me in an efficient and easily to understand manner. They are very good ambassadors for the Cadillac brand. More