Jim Ellis Cadillac - Service Center

I bought a new truck from Jim Ellis. . now I have my caddy. Always treated with the utmost respect. I’m a very satisfied customer. . now I have my caddy. Always treated with the utmost respect. I’m a very satisfied customer. More

The best of the best for sure Check it out nobody does it better trust me it better trust me More

Good service helpful no my problems and fixing good job I will recommend others people thank you will recommend others people thank you More

Excellent service and staff from the phone reps to the service reps. Very professional and personable. service reps. Very professional and personable. More

I visited Jim Ellis to order a ‘22 Escalade back in December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. From Chuck Hayden in sales being there every step of the way and keeping me informed to Kathy the inventory manager being so prompt and helpful to Noah in service truly being the consummate professional, it truly doesn’t get better than this team who works together. I also had a great conversation while waiting for my service to complete with Lance Green, a new sales associate transferring from another location. It was great being able to share my experience with him since the time I have been a customer with Jim Ellis Cadillac. Truly appreciate you all, it feels great to be able to rave about this team as they deserve it! More

Jim Ellis dealership is on of the best I’ve seen. I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish your team was very professional. You all should take your team to Landed Cadillac and provide training on how to conduct business from start to finish. Job well done!!! More

Was very pleased my appointment time was upheld and I didn't have to wait. didn't have to wait. More

David Patel was awesome! I can be very difficult. He was very patient! I would recommend them to everyone!!! Great job guy! I can be very difficult. He was very patient! I would recommend them to everyone!!! Great job guy! More

The individuals that I interacted with did a great job in communicating with me in an efficient and easily to understand manner. They are very good ambassadors for the Cadillac brand. communicating with me in an efficient and easily to understand manner. They are very good ambassadors for the Cadillac brand. More

All so accommodating and pleasant - willing to work with my Fleet Manager and go the extra mile for our vehicles! Although I enjoy my visits, I would like to see the typical oil change take less than the st my Fleet Manager and go the extra mile for our vehicles! Although I enjoy my visits, I would like to see the typical oil change take less than the standard 2-1/2 hours that I experience each time. More