Jim Ellis Cadillac - Service Center

No communication during the day and why wasn't recommendations told while car was serviced.I had to return again and then the previous service had to be repeated and wondering if it caused current recommendations told while car was serviced.I had to return again and then the previous service had to be repeated and wondering if it caused current issues. Not a happy customer right now.Praying that no more issues develop. Prior visited I had to return because interior of car after repair was left marked up with what look to be oil or grease in the top of the vehicle and was cleared to be returned to me.Long day and still had to return. To be fair my response to the cleanliness of the vehicle is scored on a previous visit .My visit on the 28th i opted out the clean up due to vehicle being there all day nit ready when I arrived still had to wait and i was tired and ready to get home.Price quoted on phone was not the same at the counter until I made mention of it .I felt like they may not be the same for all customers. I really want to be treated fairly. More

Good service , and it did not take as long as I thought it would. My car drives better. There is no knoking on the front. it would. My car drives better. There is no knoking on the front. More

They were the absolute best. Helped us after our car had been vandalized. Took us right in, cleaned and detailed our car and crash wrapped the broken window. We were able to cont Helped us after our car had been vandalized. Took us right in, cleaned and detailed our car and crash wrapped the broken window. We were able to continue our trip thanks to Jim Ellis Cadillac service. More

Great service didn’t hath to wait…was a very efficient experience…my service dept longs as I’m a owner experience…my service dept longs as I’m a owner More

Service advisor David is a professional and detail oriented. He goes above and beyond to care for his customers. oriented. He goes above and beyond to care for his customers. More

Excellent service! !! Both myself and my car were well taken care of!!! I am so glad that I took my car there instead of taking it to Pep Boys car care center which is w !! Both myself and my car were well taken care of!!! I am so glad that I took my car there instead of taking it to Pep Boys car care center which is within walking distance from my house. More

The quoted a price ,the work was professional and the work came in on budget. work came in on budget. More

Everything was very professional The hand washing of my car was very nice but unexpected Your agent was very good While walking around, your salesman were trying diligently try to get me to upgr my car was very nice but unexpected Your agent was very good While walking around, your salesman were trying diligently try to get me to upgrade You all normally have a good selection of pre-owned cars More

Outstanding professional customer service ensured I was properly taken care of and had a ride waiting to get me back home properly taken care of and had a ride waiting to get me back home More

Easy kept me informed on my service. Nice waiting area. Fair price for my services. Nice waiting area. Fair price for my services. More