Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Cadillac
Atlanta, GA
380 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 380 reviews
June 01, 2022
Jim Ellis dealership is on of the best I’ve seen. I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish your team was very professional. You all should take your team to Landed Cadillac and provide training on how to conduct business from start to finish. Job well done!!! More
by mauricefranklin81
Verified CustomerEmployees Worked With
Jason Blanchard, David Patel, Noah Rowe
May 26, 2022
The individuals that I interacted with did a great job in communicating with me in an efficient and easily to understand manner. They are very good ambassadors for the Cadillac brand. communicating with me in an efficient and easily to understand manner. They are very good ambassadors for the Cadillac brand. More
by Badler0
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
May 26, 2022
All so accommodating and pleasant - willing to work with my Fleet Manager and go the extra mile for our vehicles! Although I enjoy my visits, I would like to see the typical oil change take less than the st my Fleet Manager and go the extra mile for our vehicles! Although I enjoy my visits, I would like to see the typical oil change take less than the standard 2-1/2 hours that I experience each time. More
by JMARTIN210
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
May 25, 2022
I was impressed! They did a thorough job in making sure my car was fixed properly. Also, it was as clean as a whistle, inside and out. I’m a satisfied customer! They did a thorough job in making sure my car was fixed properly. Also, it was as clean as a whistle, inside and out. I’m a satisfied customer! More
by MSSUZETTE61
Employees Worked With
David Patel
May 24, 2022
They were very accommodating to our needs and did not hesitate to make us a great deal. Our salesman, Chris, was very helpful and made sure to listen to all of our concerns and requests. hesitate to make us a great deal. Our salesman, Chris, was very helpful and made sure to listen to all of our concerns and requests. More
by Huda
Employees Worked With
Chris Pennington
May 21, 2022
John is a great salesman and Marion is a great finance manager. I had no issues working with these two. I would definitely recommend Jim Ellis Cadillac. manager. I had no issues working with these two. I would definitely recommend Jim Ellis Cadillac. More
by dntaylor7
Employees Worked With
John
May 21, 2022
The service area is very nice and clean. Noah was also wet helpful in getting me quickly and explaining my issues. However, it took longer than expected to finish the work. Noah was also wet helpful in getting me quickly and explaining my issues. However, it took longer than expected to finish the work. More
by chelafaye
Employees Worked With
Noah Rowe
