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Jim Ellis Cadillac

Atlanta, GA

4.1
376 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 376 reviews

January 16, 2025

I Personally want to Thank Jamie Warren the GM of Jim Ellis Cadillac. His attention to my needs was OUTSTANDING. He made me feel at home and a long time friend. We connected on multiple levels. Sharing More

by mbudnik73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Cadillac

January 16, 2025

Kathy Perkins The Inventory Manager Joy to work along side. Kathy walked me through every step of the way as we built together my 2025 Cadillac Escalade. Words of Excitement had to be held back during th More

by mbudnik73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

January 04, 2025

The car buying process was fantastic and my salesman Jason took real good care of me. He truly made sure that I walked out happy and I felt like I got a great deal. The actual inside of Cadillac facilit More

by Miyya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jan 07, 2025 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 21, 2024

Horrible service department! My car was in service for 2 full weeks, and I’m having the same problem I had for which I took the car in for service. I don’t believe anything was More

by PAQUITAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paloma Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Black
Dec 26, 2024 -

Jim Ellis Cadillac responded

Hi, we work hard to provide a fantastic experience to everyone so it's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (770) 284-5569 so we can work towards a resolution.

December 18, 2024

Jason was great at helping me pick a vehicle, I went in looking for one thing and when that didn’t work he helped me find the perfect vehicle for me and I was beyond happy. 10/10 experience! More

by Keisha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Jim Ellis Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2024

Very helpful, I have never ordered a car online, the sales person was knowledgeable and helped me from start to finish More

by jwinge3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Vahaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 04, 2024

The dealership was exceptional in all aspects of the order, trade, and delivery process. The order was processed timely and accurately. The trade was fair. The sale process and delivery was excellent. S More

by dhrynyshyn44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Vahaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 29, 2024

Excellent service from our sales representative, Joseph. He was informative, patient, knowledgeable and friendly. He walked us through the buying process with out any pressure. Overall 10 out of 10. More

by Nicole C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Vahaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Gilleland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Tavarez
November 28, 2024

I drove up from Savannah GA with an appointment with Jason. He was a pleasure to work with. He was very knowledgeable as well as delivering exactly what I wanted. The entire staff (that I encountered) w More

by lfw07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 20, 2024

Was a great experience with the whole team! They all were attentive and was very attentive to what I was looking for. More

by Bondsangelica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vahaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Gilleland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Nov 28, 2024 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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