Jim Ellis Buick GMC Mall of GA - Service Center

AC problem The dealer was very helpful GM was slow on approving the repairs. Once the repairs were approved the dealer completed the repairs promptly. Im just w The dealer was very helpful GM was slow on approving the repairs. Once the repairs were approved the dealer completed the repairs promptly. Im just waiting for the back ordered parts for my sun roof to come in. More

Always Great! Always a great experience. Will never go anywhere else. The staff and quality of work are second to none. Trust me, you want to do your service work h Always a great experience. Will never go anywhere else. The staff and quality of work are second to none. Trust me, you want to do your service work here. More

Excellant finish time as promised On every visit, they finish the work in the time they gave me upon arrival. Morris is absolutely awesome. I make a point to see him every time I v On every visit, they finish the work in the time they gave me upon arrival. Morris is absolutely awesome. I make a point to see him every time I visit. More

AC warranty repair After the third time to have my truck in for this issue, the air conditioning problem was diagnosed correctly and the repairs we made in a timely mann After the third time to have my truck in for this issue, the air conditioning problem was diagnosed correctly and the repairs we made in a timely manner. More

Great service! I took my truck in to have the brakes checked. I had just purchased a used truck that was sold as is. The rotors needed turning and without asking, I took my truck in to have the brakes checked. I had just purchased a used truck that was sold as is. The rotors needed turning and without asking, they replaced the brake pads as the service center said it would be best even though the pads were not completely gone. When I picked up the truck there was no charge. This is taking care of your customers without question. Thanks Bernie for stepping up and taking care of a missed problem by another Jim Ellis location. More

Very pleasant experience. Service advisor Chris Stout was very pleasant to work with. He arranged for all the needed service to be performed & it was completed in a very timely Service advisor Chris Stout was very pleasant to work with. He arranged for all the needed service to be performed & it was completed in a very timely, professional way. Thanks for your assistance & knowledge. More

Very efficient Always very friendly and efficient. Facilities are very clean and waiting areas are very comfortable. All service advisors I have dealt with have be Always very friendly and efficient. Facilities are very clean and waiting areas are very comfortable. All service advisors I have dealt with have been great. More

Recent Service Came in with a battery problem. counter support and ability to get me in and out were very good. I highly recommend using Jim Ellis Service shop Came in with a battery problem. counter support and ability to get me in and out were very good. I highly recommend using Jim Ellis Service shop More

Service Corey was very friendly and helpful. Waiting lounging areas were clean and nice. I will look forward to returning to this facility for future work. Corey was very friendly and helpful. Waiting lounging areas were clean and nice. I will look forward to returning to this facility for future work. More

Great Experience Again I take both of my vehicles here for service and have for years now. I bought my 2011 Silverado here in 2014. My service adviser Chris is great and alw I take both of my vehicles here for service and have for years now. I bought my 2011 Silverado here in 2014. My service adviser Chris is great and always shoots me straight with what I need. Since the first oil change I have felt like this was the right place to be and they have taken great care of me since. More