Jim Ellis Buick GMC Mall of GA - Service Center

Service I was extremely disappointed that my truck was limited because of a DEF issue, my wife was without a vehicle for a week before I came home from the ro I was extremely disappointed that my truck was limited because of a DEF issue, my wife was without a vehicle for a week before I came home from the road, David Gonzales was very helpful in getting the issue resolved and covered by the special warranty, thank you. More

David will take care of you David helped me out with my car he understood where I was financially wise and mad sure I got my car working again the customer service was great David helped me out with my car he understood where I was financially wise and mad sure I got my car working again the customer service was great More

Summer Maintenance James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensurin James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensuring he confirmed my maintenance program was entered into the system, and making sure I was billed the correct amount! More

Service Experience Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an e Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an explanation of each of the services that were performed. More

My service agent Sean is the reason I keep coming back I have come to the dealership many times and now I come because of the continued stellar service of Sean. He goes out of his way to make me feel impor I have come to the dealership many times and now I come because of the continued stellar service of Sean. He goes out of his way to make me feel important and when something isn’t right, he takes care of it no questions asked! Great service More

Great service . Quick and efficient. Everything was fixed and I was able to get a rental car while they were working on the vehicle. Highly recommend. . Quick and efficient. Everything was fixed and I was able to get a rental car while they were working on the vehicle. Highly recommend. More

Excellent Every visit I have had with my Buick Encore has been a pleasure. Service department has always been way to work with. Look forward to continuing my Every visit I have had with my Buick Encore has been a pleasure. Service department has always been way to work with. Look forward to continuing my relationship with Jim Ellis. More

Efficient and pleasant. Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well More

Fantastic. Spoke with Aaron and David arranging to drop my Denali Yukon off after hours for an oil leak. Another dealership repaired oil PSI sending unit but was Spoke with Aaron and David arranging to drop my Denali Yukon off after hours for an oil leak. Another dealership repaired oil PSI sending unit but wasn't tight, backed out and leaked. The car was ready in the second day even though the dealership was really busy. Jim Ellis Mall of Ga did a great job, thank you. More