Jim Ellis Buick GMC Mall of GA - Service Center

Feels like family Went in for service on my 2013 Chevrolet Cruze. `Service staff was professional and friendly. While there, went by and saw the greatest salesman, Mo Went in for service on my 2013 Chevrolet Cruze. `Service staff was professional and friendly. While there, went by and saw the greatest salesman, Morris! Every staff member is friendly, and truly make you feel welcomed. More

Friendly and responsive to customer I was not sure I really had a problem until I called and was asked to bring in my car. My transmission was not functioning correctly. They provided I was not sure I really had a problem until I called and was asked to bring in my car. My transmission was not functioning correctly. They provided a loaner. All personnel were very attentive and welcoming. More

Outstanding customer service!!! There is not enough words to describe the outstanding service that I received. Thank you so much Sean Garrett for taken care of Sassy Red. There is not enough words to describe the outstanding service that I received. Thank you so much Sean Garrett for taken care of Sassy Red. More

Efficient and Professional Excellent service - greeted upon arriving - kept up to date while waiting - answered my questions with respect - overall a great experience and I woul Excellent service - greeted upon arriving - kept up to date while waiting - answered my questions with respect - overall a great experience and I would recommend this service to my friends. More

Routine service Had an appointment and was taken in right away. Staff checked with me while work was being done. No problems at all. Thank you for good experience. Had an appointment and was taken in right away. Staff checked with me while work was being done. No problems at all. Thank you for good experience. More

Very nice staff and easy to work with! Dealership had an easy drop-off process, a great waiting area with nice recliners for a nap, a friendly staff, and performed great work on my vehicle. Dealership had an easy drop-off process, a great waiting area with nice recliners for a nap, a friendly staff, and performed great work on my vehicle. More

As always, great experience! Maintenance at Jim Ellitis always good! Quick turnaround, fair price and excellent atmosphere! Thanks guys for the excellent service! Hope to se Maintenance at Jim Ellitis always good! Quick turnaround, fair price and excellent atmosphere! Thanks guys for the excellent service! Hope to see you guys soon! More

Great Service! I had a great Service Rep, James, who told me the turn around time for an oil change, etc. would be quick, it was! Thanks I had a great Service Rep, James, who told me the turn around time for an oil change, etc. would be quick, it was! Thanks More

Good experience Came in for oil change and was met with professional service rep. and no hassle service. Had to change my appointment which was handled very well. Came in for oil change and was met with professional service rep. and no hassle service. Had to change my appointment which was handled very well. Very accommodating. More

Great Service Took my Honda Accord in for service. Was greeted by Corey Wright, one of the service advisors who was very poilte & helpful. Got my car in & out quic Took my Honda Accord in for service. Was greeted by Corey Wright, one of the service advisors who was very poilte & helpful. Got my car in & out quickly. I would definitely recommend this dealership and the service department! More