Jim Ellis Buick GMC Mall of GA - Service Center

Routine Service Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me when I arrived. More

Great service Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely retur Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely return. More

30,000 mile service Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled pr Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled properly by the person listed below. More

very professional & courteous I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Ver I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Very pleased with the work & service from all. More

New tires Was there for tires was out in an hour and matched price I found elsewhere. I was very pleased . David also checked to see if any other services were Was there for tires was out in an hour and matched price I found elsewhere. I was very pleased . David also checked to see if any other services were due More

Completely Satisfied Customer Sean Garrett, and his people found a discrepancy with my Acadia that would have gone unnoticed by me. The required action was identified, covered unde Sean Garrett, and his people found a discrepancy with my Acadia that would have gone unnoticed by me. The required action was identified, covered under warranty, and fixed. In Sean’s absence, Kaleb Dance picked up the ball and ensured everything work out smoothly. I appreciate the honest corrective action from Jim Ellis, Sean, Kaleb, and the technicians. Thank you. More

Happy all as promised I had made an appointment for an oil change and tire rotation. I was greeted before I even got out of my truck and the service was completed in the t I had made an appointment for an oil change and tire rotation. I was greeted before I even got out of my truck and the service was completed in the time estimated. I have been consistently happy with this dealership and was able to use reward points toward the service. More

False advertising to solicit my business I keep getting coupons in the mail for oil change that I cannot use. My vehicle is a 2017 and you'r company keep sending me coupons for oil change f I keep getting coupons in the mail for oil change that I cannot use. My vehicle is a 2017 and you'r company keep sending me coupons for oil change for a 2010 and older. Why, since your company is aware. More

Good Experience Had service department change oil and replace battery that failed just as I arrived at the dealership (good timing). The service staff also held me in Had service department change oil and replace battery that failed just as I arrived at the dealership (good timing). The service staff also held me in using the new My-GM-Rewards program. More