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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,156 Reviews

2,156 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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July 27, 2018

Great service! The staff is always quick and courteous. I actually live it if state and make it a point to get my car maintenance done at Jim ellis Mall of Georgia More

by VIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Aug 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is dedicated to providing our customers with the best automotive experience! We are glad we could be of service to you when you are in town. We look forward to your next visit! Take care!

July 25, 2018

Great Everyone was very helpful and very attentive. Once I arrived there at the service department, I was greeted with a welcome and told to step right insi More

by JC1WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Kaleb Dance, Ashley Peoples, Corey Wright
Jul 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of GA! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2018

Very professional and thorough. Everyone was courteous and professional. We are very satisfied with the service. Everyone was very friendly. They were considerate and concerned More

by DKREAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 24, 2018

BEST PLACE EVER ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. More

by 2015camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2018

I like the dealership and salesperson. I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers si More

by MCDHGUNIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Pineda
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, thank you; we appreciate your feedback about your recent service experience! We will be sure to address this with the team to try and prevent this from happening again. We hope to make your next visit a five star experience!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi MCDHGUNIO, thank you; we appreciate your feedback! We sincerely apologize for the inconvenience this may have caused! Rebecca Tipton, Customer Experience Manager will be contacting you shortly. We look forward to speaking with you soon. Take Care!

July 24, 2018

Friendly service Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from John More

by VELOYRRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are glad to hear Sean took great care of you! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Veloyrrr, We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

July 23, 2018

Service work at Jim Ellis service rep David Gonzalez As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my More

by Tim101bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Tim, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2018

Service The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and More

by zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

July 23, 2018

Best service department so far! I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage o More

by HALEYNASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Haley, thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to seeing you soon! Take Care!

July 22, 2018

Great service Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! More

by ZACH.DIRKSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jul 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Zach, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

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