Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,156 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
Great service! The staff is always quick and courteous. I actually live it if state and make it a point to get my car maintenance done at Jim ellis Mall of Georgia The staff is always quick and courteous. I actually live it if state and make it a point to get my car maintenance done at Jim ellis Mall of Georgia while in town visiting family. More
Great Everyone was very helpful and very attentive. Once I arrived there at the service department, I was greeted with a welcome and told to step right insi Everyone was very helpful and very attentive. Once I arrived there at the service department, I was greeted with a welcome and told to step right inside and some one would be right with me. The representative took care of my oil change request and informed me to help myself to some refreshments while I wait. The service was fast and customer service was phenomenal. The best dealership ever and I hope and pray they stay that way! More
Very professional and thorough. Everyone was courteous and professional. We are very satisfied with the service. Everyone was very friendly. They were considerate and concerned Everyone was courteous and professional. We are very satisfied with the service. Everyone was very friendly. They were considerate and concerned about getting the service done in the time promised More
BEST PLACE EVER ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. More
I like the dealership and salesperson. I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers si I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers side door, door handle and window. The hand prints were also on the hood and all fenders. GMC service dept. should have washed the truck. I stopped at a car wash on the way home. More
Friendly service Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from John Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from Johns Creek. More
Service work at Jim Ellis service rep David Gonzalez As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my chrome trim on my new 2018 Sierra Z71 4x4 SLt truck. David handled the part ordered and getting it fixed for me. Great dealership too with great employees. Thanks again Tim J. More
Service The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and will return in the future. More
Best service department so far! I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage o I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage of at the service department when it comes to get our vehicles fixed, well not with this place! I was treated extremely well and James made it such an easy process and I felt that he had my best interest at heart. I really appreciate you guys taking such good care of my family and I! We have multiple vehicles that you all service. Thanks so much Jim Ellis and James Stecker!!!!!!! More
Great service Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! More