Jim Ellis Buick GMC Mall of GA - Service Center

False advertising to solicit my business I keep getting coupons in the mail for oil change that I cannot use. My vehicle is a 2017 and you'r company keep sending me coupons for oil change f I keep getting coupons in the mail for oil change that I cannot use. My vehicle is a 2017 and you'r company keep sending me coupons for oil change for a 2010 and older. Why, since your company is aware. More

Good Experience Had service department change oil and replace battery that failed just as I arrived at the dealership (good timing). The service staff also held me in Had service department change oil and replace battery that failed just as I arrived at the dealership (good timing). The service staff also held me in using the new My-GM-Rewards program. More

Great customer service. The customer service has always been great! Kaleb Dance and the Jim Ellis team are awesome and gets you in and out of the service department in a tim The customer service has always been great! Kaleb Dance and the Jim Ellis team are awesome and gets you in and out of the service department in a timely manner. More

The right place to by your car. I took my 2017 Sierra in for first oil change ,it was fast and easy to work with them. This is not my first vehicle that I have bought from them.--I w I took my 2017 Sierra in for first oil change ,it was fast and easy to work with them. This is not my first vehicle that I have bought from them.--I will always recommend this dealer. More

Collision alert issues!!! The tech could not find any problems with my Forward collision alert system. It was giving me a warning that it was malfunctioning. This problem is on The tech could not find any problems with my Forward collision alert system. It was giving me a warning that it was malfunctioning. This problem is ongong. I hope that it does not malfunction again. Kaleb was very nice and personable. More

GME Acadial Repair James was very helpful. The air conditioner is working great! Still can't believe that this is only my 3rd summer and I had to get the compressor re James was very helpful. The air conditioner is working great! Still can't believe that this is only my 3rd summer and I had to get the compressor replaced. Seems like paying as much for a vehicle a major part like this would have lasted longer. Disappointed in the GMC performance. More

Great service. Warranty fixes made with care. Understood what needed to be fixed and got in down promptly. Made sure I has a business card to call back if not satisf Warranty fixes made with care. Understood what needed to be fixed and got in down promptly. Made sure I has a business card to call back if not satisfied with the repairs. More

Great service experience Met all commitments made under the warranty and documented all services completed in a clear and understandable manner on our receipt. Timeliness of Met all commitments made under the warranty and documented all services completed in a clear and understandable manner on our receipt. Timeliness of services performed was as estimated when the vehicle was delivered. Thanks. More

Great Service Chris Stout was very helpful and we are please with the service , he explained the issue and told us it was techs. error., and told us to call hi Chris Stout was very helpful and we are please with the service , he explained the issue and told us it was techs. error., and told us to call him if we find another issue. More

Overall Great customer service Quick service,Friendly and helpful Staff! Everytime I come in to service my car I deal with the same person which I absolutely love Instead of having Quick service,Friendly and helpful Staff! Everytime I come in to service my car I deal with the same person which I absolutely love Instead of having someone different on every visit so whoever came up with this Had a brilliant idea! More