Jim Ellis Buick GMC Mall of GA - Service Center

Best service department so far! I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage o I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage of at the service department when it comes to get our vehicles fixed, well not with this place! I was treated extremely well and James made it such an easy process and I felt that he had my best interest at heart. I really appreciate you guys taking such good care of my family and I! We have multiple vehicles that you all service. Thanks so much Jim Ellis and James Stecker!!!!!!! More

Great service Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! More

Routine Service Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me when I arrived. More

Great service Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely retur Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely return. More

30,000 mile service Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled pr Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled properly by the person listed below. More

very professional & courteous I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Ver I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Very pleased with the work & service from all. More

New tires Was there for tires was out in an hour and matched price I found elsewhere. I was very pleased . David also checked to see if any other services were Was there for tires was out in an hour and matched price I found elsewhere. I was very pleased . David also checked to see if any other services were due More

Completely Satisfied Customer Sean Garrett, and his people found a discrepancy with my Acadia that would have gone unnoticed by me. The required action was identified, covered unde Sean Garrett, and his people found a discrepancy with my Acadia that would have gone unnoticed by me. The required action was identified, covered under warranty, and fixed. In Sean’s absence, Kaleb Dance picked up the ball and ensured everything work out smoothly. I appreciate the honest corrective action from Jim Ellis, Sean, Kaleb, and the technicians. Thank you. More

Happy all as promised I had made an appointment for an oil change and tire rotation. I was greeted before I even got out of my truck and the service was completed in the t I had made an appointment for an oil change and tire rotation. I was greeted before I even got out of my truck and the service was completed in the time estimated. I have been consistently happy with this dealership and was able to use reward points toward the service. More