Jim Ellis Buick GMC Mall of GA - Service Center

Always good service I had my Buick serviced--the usual oil change and tire rotation--and I was greeted promptly and everyone was courteous. Corey was the service writer I had my Buick serviced--the usual oil change and tire rotation--and I was greeted promptly and everyone was courteous. Corey was the service writer and he made things easy for me and the check in process was speedy. Everything that I requested for him to check was done and my car was clean also. Thank you for a job well done. More

2004 Buick Rendezvous service David Gonzalez and the Service Manager made sure that my SUV was road tested with two different mechanic. They recommend just the repairs that were n David Gonzalez and the Service Manager made sure that my SUV was road tested with two different mechanic. They recommend just the repairs that were needed and offered help putting me in a rental. Best of all they had be back on the road in a few hours. My local mechanic suggested that I go to Jim Ellis dealership to make sure my Buick was repaired correctly. I glad I took his advice and enjoyed the service from this dealership Fred More

Great service! The staff is always quick and courteous. I actually live it if state and make it a point to get my car maintenance done at Jim ellis Mall of Georgia The staff is always quick and courteous. I actually live it if state and make it a point to get my car maintenance done at Jim ellis Mall of Georgia while in town visiting family. More

Great Everyone was very helpful and very attentive. Once I arrived there at the service department, I was greeted with a welcome and told to step right insi Everyone was very helpful and very attentive. Once I arrived there at the service department, I was greeted with a welcome and told to step right inside and some one would be right with me. The representative took care of my oil change request and informed me to help myself to some refreshments while I wait. The service was fast and customer service was phenomenal. The best dealership ever and I hope and pray they stay that way! More

Very professional and thorough. Everyone was courteous and professional. We are very satisfied with the service. Everyone was very friendly. They were considerate and concerned Everyone was courteous and professional. We are very satisfied with the service. Everyone was very friendly. They were considerate and concerned about getting the service done in the time promised More

BEST PLACE EVER ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. More

I like the dealership and salesperson. I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers si I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers side door, door handle and window. The hand prints were also on the hood and all fenders. GMC service dept. should have washed the truck. I stopped at a car wash on the way home. More

Friendly service Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from John Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from Johns Creek. More

Service work at Jim Ellis service rep David Gonzalez As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my chrome trim on my new 2018 Sierra Z71 4x4 SLt truck. David handled the part ordered and getting it fixed for me. Great dealership too with great employees. Thanks again Tim J. More

Service The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and will return in the future. More