Jim Ellis Buick GMC Mall of GA - Service Center

Transmission My truck still have the same problem that I took it in for. My truck still shifts hard in first and second gear. I am told that nothing can be done My truck still have the same problem that I took it in for. My truck still shifts hard in first and second gear. I am told that nothing can be done to correct this problem. More

Wonderful people! James Stecker and Sean Garrett took care of me from the minute I walked in. Both were very helpful and informative. I would definitely recommend them James Stecker and Sean Garrett took care of me from the minute I walked in. Both were very helpful and informative. I would definitely recommend them to my friends and family for service. More

Electrical issue Sean was very helpful, proactive in the repair, and effectively communicated all aspects of the repair. I was able to bring in my car early, and Sean Sean was very helpful, proactive in the repair, and effectively communicated all aspects of the repair. I was able to bring in my car early, and Sean ordered the necessary part, so my appointment was completed quickly. More

Normal service Team did a great job and it was easy to get in and out with what I needed done. Price was reasonable and the team did a great job. Team did a great job and it was easy to get in and out with what I needed done. Price was reasonable and the team did a great job. More

Finally my air is fixed! This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 months ago when I had to pay for a new condenser. This was a problem with an antifreeze leak to the back cooler box. It should have been caught the first time it was in. More

Bad Battery Core James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. More

Service visit Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Ove Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Overall, very good experience and will visit again for service or new vehicle. More

Great service James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. More

what a great crew i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelt i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelton, he was very helpful as i ask him about cars and very kind, great crew working there thank you for hiring them. More