Jim Ellis Buick GMC Mall of GA - Service Center

2017 GMC 1500. Fast service and great work. Very nice waiting area. Service techs kept me up to date on the progress of my vehicle too. Sorry I do not remember the n Fast service and great work. Very nice waiting area. Service techs kept me up to date on the progress of my vehicle too. Sorry I do not remember the names of them. This is only my second time here for service since I live so far away. However I will be coming back all the time now. Vehicle was cleaned after service. Sami Karaki who sold me this truck said he would always take good care of me, and always has so far. Very nice man !!! More

Warranty/Recall issue with steering Scheduled apt on line, convenient time available. Schedule changed and was notified by dealership of slight change to apt time. in and out in about Scheduled apt on line, convenient time available. Schedule changed and was notified by dealership of slight change to apt time. in and out in about a half hour. good coffee and a car wash to boot. Good job as always. Thanks More

Amazing Service Experience! We bought our 2014 Enclave used through Jim Ellis Buick GMC 3 years ago. Every time we have had our car in for service work, whether maintenance or a We bought our 2014 Enclave used through Jim Ellis Buick GMC 3 years ago. Every time we have had our car in for service work, whether maintenance or a minor issue, the service technicians have been awesome!! Sean Garrett is the best!!! He truly listens to our concerns and goes above and beyond to help us! We not only love our Enclave but all of the folks at Jim Ellis Buick GMC, especially the service department!! More

Regular service. Regular oil change service, always a great efficient experience. Pleasant and accommodating and on time both in and out. Waiting room is comfortabl Regular oil change service, always a great efficient experience. Pleasant and accommodating and on time both in and out. Waiting room is comfortable and has workspace. More

Great!! Kaleb did a great job in getting our oil change service handled on time during a busy period at the service center. He said he would get us done in a Kaleb did a great job in getting our oil change service handled on time during a busy period at the service center. He said he would get us done in an hour and he delivered on his promise. Thanks!!! Matt Dyer More

Excellent service and follow-through. Chris Stout did an excellent job of keeping me informed and follow through. His time and attention was much appreciated. At age 74, having a car d Chris Stout did an excellent job of keeping me informed and follow through. His time and attention was much appreciated. At age 74, having a car dealership I can trust is most important. More

SAVE YOUR MONEY - GO TO JOEY'S WATKINS INSTEAD It took them two days to evaluate the problem with my car. OVER PRICED - SAVE YOUR MONEY! Always tell you need thousands of dollars of work done. It took them two days to evaluate the problem with my car. OVER PRICED - SAVE YOUR MONEY! Always tell you need thousands of dollars of work done. When you only need one item repaired or fixed. And I paid them $135.00 and went two days without my car for nothing! Very sad, how this dealership does business. I would NOT recommend to them and I would NOT purchase another car from them either. They don't call you back, you have to leave a message. Manager - James Stecker still hasn't returned my call from yesterday. More

Feels like family Went in for service on my 2013 Chevrolet Cruze. `Service staff was professional and friendly. While there, went by and saw the greatest salesman, Mo Went in for service on my 2013 Chevrolet Cruze. `Service staff was professional and friendly. While there, went by and saw the greatest salesman, Morris! Every staff member is friendly, and truly make you feel welcomed. More

Friendly and responsive to customer I was not sure I really had a problem until I called and was asked to bring in my car. My transmission was not functioning correctly. They provided I was not sure I really had a problem until I called and was asked to bring in my car. My transmission was not functioning correctly. They provided a loaner. All personnel were very attentive and welcoming. More

Outstanding customer service!!! There is not enough words to describe the outstanding service that I received. Thank you so much Sean Garrett for taken care of Sassy Red. There is not enough words to describe the outstanding service that I received. Thank you so much Sean Garrett for taken care of Sassy Red. More