Jim Ellis Buick GMC Mall of GA - Service Center

Oil Change and sound problems issue David with the Service Department was ready for me when I arrived and took notes regarding my questions about intermittent sound issues regarding the David with the Service Department was ready for me when I arrived and took notes regarding my questions about intermittent sound issues regarding the radio and blinkers that worked but made no sounds. The Customer Service area was clean and inviting while I waited with snacks and WiFi. David returned at once point and explained how they were addressing the sound issue and advised that my vehicle would be ready in about 30 minutes. When the car was brought around it had been cleaned inside and out and the issue appears to have been fixed! More

Epitome of a excellence I’ve had my 2017 Yukon in several times. I am so thankful that I have found a dealership that is honest and walks in integrity. Thank you Jim Ellis of I’ve had my 2017 Yukon in several times. I am so thankful that I have found a dealership that is honest and walks in integrity. Thank you Jim Ellis of Buford for always taking care of my family’s mode of transportation and making it safe for me to drive! More

Great service As always, my recent service experience at Jim Ellis MOG was excellent. The service advisors are efficient, courteous and professional, and the techni As always, my recent service experience at Jim Ellis MOG was excellent. The service advisors are efficient, courteous and professional, and the technicians routinely address my service requests. The complimentary inspections and detailing are a bonus! More

Clunking noise Service advisor David Gonzalo’s is exceptional as well as the performing tech. Great job and timely. They diagnosed and fixed the problem. Very happy. Service advisor David Gonzalo’s is exceptional as well as the performing tech. Great job and timely. They diagnosed and fixed the problem. Very happy. More

Amazing! Everything & everyone was great as usual. I took my SUV in for a full detail & am very pleased with their service. From the moment you pull up the gre Everything & everyone was great as usual. I took my SUV in for a full detail & am very pleased with their service. From the moment you pull up the great customer service begins. More

Oil change and car wash. As always David Gonzalez is the man he takes care of me and makes this so simple and easy. Carwash had my truck looking like it just let the lot or s As always David Gonzalez is the man he takes care of me and makes this so simple and easy. Carwash had my truck looking like it just let the lot or showroom for the first time that day it looked amazing great job as always. More

Oil change, 4 tires and alignment Work completed as promised and within timeframe commited. Working with service team prior to appointment very beneficial. Waiting area was convenient Work completed as promised and within timeframe commited. Working with service team prior to appointment very beneficial. Waiting area was convenient and clean. Overall good experience More

Great dealership Very nice and friendly people. Service advisers are very courteous and professional. The service department is very prompt to get things taken care of Very nice and friendly people. Service advisers are very courteous and professional. The service department is very prompt to get things taken care of in a very timely manner. More

Always very helpful staff and very efficient. Staff is always very accommodating, friendly and professional. Waiting area is always clean. Had to get a rental and they made it so easy and smooth. Staff is always very accommodating, friendly and professional. Waiting area is always clean. Had to get a rental and they made it so easy and smooth. More

Fantastic service Great friendly service. All smiles... Kept me very well informed through the process. My Yukon is running smooth. Would definitely Recommend your serv Great friendly service. All smiles... Kept me very well informed through the process. My Yukon is running smooth. Would definitely Recommend your service team in the future. More