Jim Ellis Buick GMC Mall of GA - Service Center

Good Service Nice and knowledgeable staff!! They go out of their way to meet your needs! They answer your questions with knowledge and don’t act annoyed by your qu Nice and knowledgeable staff!! They go out of their way to meet your needs! They answer your questions with knowledge and don’t act annoyed by your questions. I am very pleased with the service staff!! More

Very satisfied with my experience. Kaleb was excellent! Quick, easy and service (recall) fixed correctly and professionally. Kaleb, my Service Advisor, was very helpful and even had my truck cleaned for me Quick, easy and service (recall) fixed correctly and professionally. Kaleb, my Service Advisor, was very helpful and even had my truck cleaned for me. Highly recommend. More

Service Easy to schedule. Appt was on time. Friendly associates Was kept updated on progress of service and when it was completed as I left for other errand Easy to schedule. Appt was on time. Friendly associates Was kept updated on progress of service and when it was completed as I left for other errands and appt More

Awesome service - second to none. The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped relieve my concerns. I am completely satisfied. More

Good service. Nice clean Nice clean dealership with many amenities. New faces indicate too much turnover, but all were helpful and friendly. Curtis was very kind and friendl Nice clean dealership with many amenities. New faces indicate too much turnover, but all were helpful and friendly. Curtis was very kind and friendly. Will be back again. More

Service I went in for an oil change. My previous experience was not good at all so I was concerned that this visit would not be good either. However, this ser I went in for an oil change. My previous experience was not good at all so I was concerned that this visit would not be good either. However, this service writer was good and was obviously knowledgeable. I was satisfied with my service this time and plan to return again. Also, it was a nice added touch to get a car wash. More

Warranty Repair - Awesome Service I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to d I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to deal with. I was provided a rental so I could go to work. My car was done within a few hours. No hassles - no worries. The service representative was so kind and helpful. I will definitely return to Jim Ellis. More

Service and repair on a 2017 GMC Canon 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service te 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service team at Jim Ellis is great they found the issue replaced the parts and offered a vechicle or ride if I needed it. Staff is alaways friendly and helpful. They washed the vehicle when they were done keep up the good work Ellis team. More

Excellent, honest service, every time! Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you while your car’s being serviced, treating you like a friend rather than a number. They’re true to their price match guarantee. I will definitely continue to have my 2015 Chevrolet Tahoe serviced there, and would highly recommend them to family and friends! More

Fabulous Customer Service Corey was outstanding to work with. He listened, then supported my needs. Great customer service and professionalism. Every business needs a Corey! Corey was outstanding to work with. He listened, then supported my needs. Great customer service and professionalism. Every business needs a Corey! Job well done. More