Jim Ellis Buick GMC Mall of GA - Service Center

Slightly helpful but not wanting to have a customer for life I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done now having issues with my car. And instead of looking up any sort of contact number for General Motors or at the very least willing to look at my car for free I was told quote on quote sorry there's nothing I can do. Therefore I will not be nor anybody in my family returning to the gym Ellis family dealerships whether I be a one-time customer or a lifetime customer that's not what you tell people. More

Business as usual. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. More

Service on hummer h3 Sean was helpful and customer oriented while I still walked away with a problem in the end. Unfortunately I am still with a broken car ! on hummer h3 Sean was helpful and customer oriented while I still walked away with a problem in the end. Unfortunately I am still with a broken car ! More

Great service As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, thanks. More

Your service reps and mechanics are very professional. Great people to work with. Awesome mechanics they got my truck fixed in a timely manner. problem solved I'm a happy Chevy owner until next time. Great people to work with. Awesome mechanics they got my truck fixed in a timely manner. problem solved I'm a happy Chevy owner until next time. More

regular service & level kit install good service writer....good wait area......was quoted lower than actual price/ but not much i got a "rough country "level" kit for my Z71 TRUCK good service writer....good wait area......was quoted lower than actual price/ but not much i got a "rough country "level" kit for my Z71 TRUCK More

Buy a new vehicle and return for oil change Everything was awesome the salesman and the service personnel went beyond the expectations. I had a pleasant experience overall. Thank you, I will rec Everything was awesome the salesman and the service personnel went beyond the expectations. I had a pleasant experience overall. Thank you, I will recommend to everyone! More

Great showroom I was walking thru the showroom while getting my car serviced. I spoke to Alan about some questions of a couple of new cars I was interested in. He I was walking thru the showroom while getting my car serviced. I spoke to Alan about some questions of a couple of new cars I was interested in. He was knowledgeable, helpful and not aggressive. I really enjoyed talking to him. More

Quick, Courteous, & Convenient! Always professional and efficient. Service advisors make reccomendations on upcoming services needed and add-ons with no pressure. Waiting area is ver Always professional and efficient. Service advisors make reccomendations on upcoming services needed and add-ons with no pressure. Waiting area is very nice with a complimentary coffee and water bar. More

The Best GM dealorship in Ga. Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history. Please help other GM dealership learn how to treat customers correctly so they will come back to American made cars. More