Jim Ellis Buick GMC Mall of GA - Service Center

Best Service Friendly staff. Took care of my car in very efficiently. Will definitely recommend them to my family and friends. Arranged courtesy vehicle before Friendly staff. Took care of my car in very efficiently. Will definitely recommend them to my family and friends. Arranged courtesy vehicle before I reached to dealership. More

Very friendly. I had to get a new lug lock. Mine was left there the last time I had my oil changed. My car was in an accident and they had to drill the lug lock off I had to get a new lug lock. Mine was left there the last time I had my oil changed. My car was in an accident and they had to drill the lug lock off to remove the wheel. Jim Ellis removed the other locks and put on a new set that has a key. I will for sure make sure I have the key after every oil change. Funny thing, I didn’t even know I didn’t have it. Kaleb was awesome in making it happen and was very apologetic about the key not being replaced to start with. More

very nice and friendly I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care of. More

Consistent Great Service!!! Although I own a Chevrolet Volt purchased at Jim Ellis Chevrolet, I prefer to have my vehicle serviced closer home at Jim Ellis GMC Buick. Jim Elli Although I own a Chevrolet Volt purchased at Jim Ellis Chevrolet, I prefer to have my vehicle serviced closer home at Jim Ellis GMC Buick. Jim Ellis GMC Buick has a Master Mechanic or Shop Forman onsite that can service my car. I made an appointment and was informed the service would be complete within the hour. He was not kidding because my car was washed and waiting for me in 59 minutes. Promise kept!!! Thank you, Jim Ellis GMC Buick for always providing excellent customer service. More

good experience David was very informative and took good care of me . They we able to get me a loaner so I could take care of business while my car was being looked David was very informative and took good care of me . They we able to get me a loaner so I could take care of business while my car was being looked at. More

Basic Service with some add ons As an appointment for basic service oil change etc and arrived and worked with Kalab Dance. During his preliminary inspection, he discovered an issue As an appointment for basic service oil change etc and arrived and worked with Kalab Dance. During his preliminary inspection, he discovered an issue with my tires and alignment. He explained to me very professionally, what my options were and answered all my questions. He was very knowledgeable and helpful. Due to his actions I not only had my car serviced, oil changed, an alignment and purchased 4 new tires. More

Title goes here Sean was super helpful and knowledgeable. Took time to explain options and prices were spot on estimates. No surprises. Will be back for a few more th Sean was super helpful and knowledgeable. Took time to explain options and prices were spot on estimates. No surprises. Will be back for a few more things for sure. More

Service My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment wa My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment was painless, the work was clearly explained and completed in a timely manner, and the cost was a good value. I have the satisfaction knowing that my GM car was worked on by GM trained technicians. More

Good service The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never b The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never being pushy but knowledgeable. I cant remember his name I hope I selected the correct person More

Service Great customer service. Didn’t want to wait at dealership so a nice young man took me to a store and picked me up promptly! Great customer service. Didn’t want to wait at dealership so a nice young man took me to a store and picked me up promptly! More