Jim Ellis Buick GMC Mall of GA - Service Center

Customer oriented They are efficient and friendly from the moment you drive in to when you drive out! Courttesy, taking and picking up at the mall, fantastic! They are efficient and friendly from the moment you drive in to when you drive out! Courttesy, taking and picking up at the mall, fantastic! More

Oil Change / Tire Rotation Good service... had errands to run while the car was serviced. It did take approximately 2 hours for the service. I not sure if this is because I wa Good service... had errands to run while the car was serviced. It did take approximately 2 hours for the service. I not sure if this is because I walked up the street to eat / get a hair cut or not. More

Well done Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that neede Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that needed to be done today and in the future. More

Efficient service The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. I drive two hours to use this dealership. More

Good Service Nice and knowledgeable staff!! They go out of their way to meet your needs! They answer your questions with knowledge and don’t act annoyed by your qu Nice and knowledgeable staff!! They go out of their way to meet your needs! They answer your questions with knowledge and don’t act annoyed by your questions. I am very pleased with the service staff!! More

Very satisfied with my experience. Kaleb was excellent! Quick, easy and service (recall) fixed correctly and professionally. Kaleb, my Service Advisor, was very helpful and even had my truck cleaned for me Quick, easy and service (recall) fixed correctly and professionally. Kaleb, my Service Advisor, was very helpful and even had my truck cleaned for me. Highly recommend. More

Service Easy to schedule. Appt was on time. Friendly associates Was kept updated on progress of service and when it was completed as I left for other errand Easy to schedule. Appt was on time. Friendly associates Was kept updated on progress of service and when it was completed as I left for other errands and appt More

Awesome service - second to none. The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped relieve my concerns. I am completely satisfied. More

Good service. Nice clean Nice clean dealership with many amenities. New faces indicate too much turnover, but all were helpful and friendly. Curtis was very kind and friendl Nice clean dealership with many amenities. New faces indicate too much turnover, but all were helpful and friendly. Curtis was very kind and friendly. Will be back again. More

Service I went in for an oil change. My previous experience was not good at all so I was concerned that this visit would not be good either. However, this ser I went in for an oil change. My previous experience was not good at all so I was concerned that this visit would not be good either. However, this service writer was good and was obviously knowledgeable. I was satisfied with my service this time and plan to return again. Also, it was a nice added touch to get a car wash. More