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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,112 Reviews

2,112 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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October 16, 2018

easy and quick I went in for oil change and tire rotation on Friday afternoon at 6 and was out is 40 minutes. I always find service easy at Jim Ellis GMC. More

by JOHNNY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Wright
Oct 22, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Johnny! Please reach out to us if there is anything else we can do for you! Take care!

October 15, 2018

Service call I had a battery issue with my car, and everything was quick and easy with Jim Ellis. They made it a pleasurable experience for sure. More

by AARONCPILEGGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2018

Great repair service and great sales team I brought my vehicle in to serviced and they repaired my vehicle in a reasonable amount of time and they did a great job. I will continue to bring my More

by CHRISJONES0580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Oct 15, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Chris, your positive review means a lot to us and we’re happy we could help you! We look forward to your next service visit! Take care!

October 12, 2018

Two, same day appointments. One good, the other bad. I was in for routine maintenance which went great. However, I have dealer/vendor upgrades and was having a wheel repaired. Vendor never showed up! More

by DEREKMHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gonzalez
Oct 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Mr, Hudson, Good afternoon. As I am very pleased to hear that David got your maintenance completed quickly and I not happy to heat about our third party vendor. I will definitely be passing this along to their company. We appreciate your business and hope you have a great day!

October 12, 2018

Always great! Normally in the past I have not visited dealerships for follow-up service. When I bought my truck back in April, I had a great experience with Mike Ha More

by Ben T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzalez
Oct 15, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Ben, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2018

Excellent as usual Excellent, prompt service from Kaleb. He kept me in the loop every step of the way. You could tell he was very knowledgeable, not just reading from More

by JTLABOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Oct 15, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2018

Great experience Always have had a great experience with the service team never have had anyone pressure me to do other work. Your waiting rooms are clean More

by SHUPE1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Oct 15, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 12, 2018

Great Service Chris Stout is wonderful to deal with, keeps up updated, excellent service and professionalism. One of the reasons we return to Jim Ellis is the know More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Oct 15, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Eva, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

October 10, 2018

Great Service service was excellent only took a few minutes to drop off truck for new tire & oil change was able to get in & out quickly when I picked up truck More

by HANEY_STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Oct 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 10, 2018

Awesome service. Dealership service dept did an awesome job. Could not be happier. Gave me a rental car to use while my truck was serviced. Completed the work on time. More

by DPTDWG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Oct 12, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your service experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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