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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,157 Reviews

2,157 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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November 27, 2018

Great service The folks there are very friendly, and Sean was over nice and easy to deal with!!! It was fast service to get my encores oil change, I will definitely More

by SHERISWAFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 26, 2018

New tire purchase. James shopped tire prices at different locations and was able to give me the best price on new tires. He was. very professional and easy to work with More

by WAYMAKER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 26, 2018

Always great service I have always gotten great service at this dealership. Love them! My nephew now has this car and we still bring it back to you for service. More

by MELINDA.DRISKELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Tipton
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

That's great to hear, Melinda! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

Deligent service trying to pin point a problem I had with the collision alert Finally repaired n working great The service response was great Prompt attention to con More

by TREVINOEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Nov 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2018

Friendly, professional service advisors Service advisors are friendly and very knowledgeable. Always have a good experience there except feeling like we have to watch CNN because it is on in More

by GARMONNOMRAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez, Sean Garrett
Nov 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

November 23, 2018

They repaired my car sooner than expected. My car was repaired earlier than quoted. A huge plus! They are always friendly and helpful at Jim Ellis Buick dealership. I have always had positive More

by KASTANA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

November 22, 2018

Best service department ever This is the best dealership service department I have ever used. Easy to deal with, easy to schedule appointments and they actually treat you like the More

by BOBMO662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Dance
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia. We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia!

November 21, 2018

Car faded and had painted. Always bring cars here for service so when car faded, phoned GM headquarters and when asked for closest GM dealership, I gave Jim Ellis dealership. F More

by BPEEKS516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Tipton
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the high star rating! It's great to see that everything was completed in a timely manner, and to your satisfaction! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

November 21, 2018

Service Warning light appeared on instrument panel indicating possible problem. Called to schedule an appointment for Monday. David Gonzalez was my service More

by RICHARD.HUCKABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Richard, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!

November 20, 2018

Service appointment for 05 Altima Sean did an awesome job! Went above and beyond!! Stayed in constant communication with me through the repair process. Thank you for your excellent ser More

by CHARLIE.R.ROBINSON111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Charlie, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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