Jim Ellis Buick GMC Mall of GA - Service Center

Basic Service with some add ons As an appointment for basic service oil change etc and arrived and worked with Kalab Dance. During his preliminary inspection, he discovered an issue As an appointment for basic service oil change etc and arrived and worked with Kalab Dance. During his preliminary inspection, he discovered an issue with my tires and alignment. He explained to me very professionally, what my options were and answered all my questions. He was very knowledgeable and helpful. Due to his actions I not only had my car serviced, oil changed, an alignment and purchased 4 new tires. More

Title goes here Sean was super helpful and knowledgeable. Took time to explain options and prices were spot on estimates. No surprises. Will be back for a few more th Sean was super helpful and knowledgeable. Took time to explain options and prices were spot on estimates. No surprises. Will be back for a few more things for sure. More

Service My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment wa My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment was painless, the work was clearly explained and completed in a timely manner, and the cost was a good value. I have the satisfaction knowing that my GM car was worked on by GM trained technicians. More

Good service The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never b The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never being pushy but knowledgeable. I cant remember his name I hope I selected the correct person More

Service Great customer service. Didn’t want to wait at dealership so a nice young man took me to a store and picked me up promptly! Great customer service. Didn’t want to wait at dealership so a nice young man took me to a store and picked me up promptly! More

Slightly helpful but not wanting to have a customer for life I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done now having issues with my car. And instead of looking up any sort of contact number for General Motors or at the very least willing to look at my car for free I was told quote on quote sorry there's nothing I can do. Therefore I will not be nor anybody in my family returning to the gym Ellis family dealerships whether I be a one-time customer or a lifetime customer that's not what you tell people. More

Business as usual. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. More

Service on hummer h3 Sean was helpful and customer oriented while I still walked away with a problem in the end. Unfortunately I am still with a broken car ! on hummer h3 Sean was helpful and customer oriented while I still walked away with a problem in the end. Unfortunately I am still with a broken car ! More

Great service As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, thanks. More

Your service reps and mechanics are very professional. Great people to work with. Awesome mechanics they got my truck fixed in a timely manner. problem solved I'm a happy Chevy owner until next time. Great people to work with. Awesome mechanics they got my truck fixed in a timely manner. problem solved I'm a happy Chevy owner until next time. More