Jim Ellis Buick GMC Mall of GA - Service Center

my service appointment on January 26 2019 Took my Gmc Terrain to the dealer for the five month service for tire rotation, oil change and filter. Was advised to change the cabin filters nd had Took my Gmc Terrain to the dealer for the five month service for tire rotation, oil change and filter. Was advised to change the cabin filters nd had replaced. More

Trailer Hitch Installed David Gonzalez and his service team always do a great job. I recently bought a 2019 Encore and inquired about installing a hitch, David gave me a quo David Gonzalez and his service team always do a great job. I recently bought a 2019 Encore and inquired about installing a hitch, David gave me a quote, scheduled my appointment, ordered the part and had it installed in under 2 hours. Then he went the extra mile to make sure I redeem my Buick Rewards Points. More

Great service I always go to the Buford location for their great service. Also I only like working with David Gonzalez. He’s great to work with. I always go to the Buford location for their great service. Also I only like working with David Gonzalez. He’s great to work with. More

Service Review I was greeted in the bay of the service center by a courier and was asked to go inside. All service reps were busy and I was asked to go ahead into th I was greeted in the bay of the service center by a courier and was asked to go inside. All service reps were busy and I was asked to go ahead into the waiting area and they would get back with me. My vehicle was assigned to Sean but he is not the rep who talked to me first. Long story short the service took too long. Sean was very courteous and polite. More

No issues. Truck returned serviced and cleaned Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recomm Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recommend to others. Thanks More

Battery replaced...fast and efficient Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 year Delco replacement as recommended. Good reason to have a competent Dealer. More

OUTSTANDING James was my liaison and made sure I understood in layman's terms what was going on with my vehicle. He even walked me to my car. James was my liaison and made sure I understood in layman's terms what was going on with my vehicle. He even walked me to my car. More

Radio works great The software update seems to have fixed our rebooting of the radio problem. Thank you thank you thank you. James kept me up to speed on the fixes. The software update seems to have fixed our rebooting of the radio problem. Thank you thank you thank you. James kept me up to speed on the fixes. More

My tech David was awesome!!! Great dealership and great service tech David. After determining that the repair was going to take longer than thought David made sure I had a rental Great dealership and great service tech David. After determining that the repair was going to take longer than thought David made sure I had a rental car. Will never buy another car from any place else again. More

Thanks for letting me know I have leak in my power steering. I would not have known if your guys didn’t do the check of my car when I had my oil changed. for letting me know I have leak in my power steering. I would not have known if your guys didn’t do the check of my car when I had my oil changed. More