Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,054 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
Simple and easy Came in for wipers, oil change and tire rotation. In and out in 50 minutes. Had a chance to catch up with big Steve who sold me my truck too. Came in for wipers, oil change and tire rotation. In and out in 50 minutes. Had a chance to catch up with big Steve who sold me my truck too. More
Great Costumer Service Great costumer service, in and out in about an hr. Great facility and great people. Definitely coming back. My first GMC truck and i love it Great costumer service, in and out in about an hr. Great facility and great people. Definitely coming back. My first GMC truck and i love it More
Services were provided as agreed upon at price negoiated. The only item I will mention is the service writer indicated that the car would be cleaned as part of the service and it appears that it was not. No The only item I will mention is the service writer indicated that the car would be cleaned as part of the service and it appears that it was not. No biggie, just was not performed as mentioned when dropped off. More
Great Service Department I have been rewarded with great service each time I have visited Jim Ellis Buick GMC Mall of GA. They are always waiting and ready when I have my app I have been rewarded with great service each time I have visited Jim Ellis Buick GMC Mall of GA. They are always waiting and ready when I have my appointment made and my car is quickly handled and returned nice and clean as well! More
Great! Sean was wonderful as usual! My only negative is the lady that checked in the loaner . I had asked to get my copy back of my credit card and driver li Sean was wonderful as usual! My only negative is the lady that checked in the loaner . I had asked to get my copy back of my credit card and driver license and she said no and was very rude. Sean even said to her there is a better way to say that and her excuse was she was not having a good day. Thought you should know. More
You can count on excellent service Jim Ellis service has always been there when we needed them. From regular service to emergency service. We had an unexpected dead battery. Once the Jim Ellis service has always been there when we needed them. From regular service to emergency service. We had an unexpected dead battery. Once the car arrived David Gonzalez immediately took care of our car. He quicky got the car back on the road and provided a courtesy ride from our home to the dealership to pick the car up. He is professional, courteous and makes you his number one priority. More
Customer service is always friendly , positive and polite. Sean always greets me with a smile. He is outstanding customer service rep. I would recommend him to other customers. Sean always greets me with a smile. He is outstanding customer service rep. I would recommend him to other customers. More
Service department Excellent experience with the service department. Brought my truck in for first time service. Work was done as I requested in the time frame the servi Excellent experience with the service department. Brought my truck in for first time service. Work was done as I requested in the time frame the service associate said it would be.. More
Great, friendly service! Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. More
Excellent Service The service I receive is always above standard. James does an excellent job in seeing that my auto needs are met. He keeps me posted on any new work The service I receive is always above standard. James does an excellent job in seeing that my auto needs are met. He keeps me posted on any new work that is needed on my car. More