Jim Ellis Buick GMC Mall of GA - Service Center

Great Service Made an appointment on Monday. Dropped off my truck Tuesday night before Seven P.M., and Jim Ellis had it ready by 830am the next morning. Made an appointment on Monday. Dropped off my truck Tuesday night before Seven P.M., and Jim Ellis had it ready by 830am the next morning. More

45,000 mile check up Had 45,000 mile check up appointment. On time. Service completed in the time frame explained before and for the amount quoted. That is all. Had 45,000 mile check up appointment. On time. Service completed in the time frame explained before and for the amount quoted. That is all. More

Service on truck. Service center is on the side of building easy to access , pull through bays and very clean . Several service advisories., my was James Stecker He was Service center is on the side of building easy to access , pull through bays and very clean . Several service advisories., my was James Stecker He was friendly ,knowable and ready to take care of my truck needs. I waited just over an hour and the truck was ready, oil change, tire rotation and washed. James made sure everything was taken care and set up my next appointment. Everything at this dealership is 1st class. More

Excellent customer service! Sean was very professional . Takes time to explain every detail. Very helpful with renting the car with Enterprise . I would recommend this service Sean was very professional . Takes time to explain every detail. Very helpful with renting the car with Enterprise . I would recommend this service department to my friends. More

Great I have no complaints. Great service got right in and out quickly. Taken very good care of as always Highly recommend the service department I have no complaints. Great service got right in and out quickly. Taken very good care of as always Highly recommend the service department for everything More

Friendly Staff Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. More

Great service I had an appointment and I was recognized as soon as I pulled up into the department. Very comfortable waiting area. Work was done quickly. I had an appointment and I was recognized as soon as I pulled up into the department. Very comfortable waiting area. Work was done quickly. More

Unsatisfactory I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it wa I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it was not More

Great!!! Everything went great had brought my 2015 truck in for a leak met with David Blood he handled everything from getting me a rental car to getting the w Everything went great had brought my 2015 truck in for a leak met with David Blood he handled everything from getting me a rental car to getting the work done in a timely matter . He did a great job . More

Service Appointment The service center at Mall of Georgia has always been awesome. I started taking my car to a closer dealership but was not satisfied with the customer The service center at Mall of Georgia has always been awesome. I started taking my car to a closer dealership but was not satisfied with the customer service or the waiting experience. I am very please with this dealership and will continue to take my vehicles here as long as I have a Buick More