Jim Ellis Buick GMC Mall of GA - Service Center

Oil change &tire rotation I was very happy with the professional and personable service I received. My total wait time was only slightly over an hour as promised. Also the pric I was very happy with the professional and personable service I received. My total wait time was only slightly over an hour as promised. Also the price was reflective of my previous visit which I appreciated very much. More

Poor Service Worst service of a dealer iv ever been to. They never call and it’s been over a month to get a new tire put on my truck under the extended plan I boug Worst service of a dealer iv ever been to. They never call and it’s been over a month to get a new tire put on my truck under the extended plan I bought. More

First Oil Change I went in for my first oil change and a recall issue on my 2019 Terrain to be taken care of, I was told it would take 2 hours and it did, in fact, ta I went in for my first oil change and a recall issue on my 2019 Terrain to be taken care of, I was told it would take 2 hours and it did, in fact, take 2 hours. I was given a Lyft to the mall and return trip. Highly recommend Jim Ellis GMC. More

oil change i made an appointment to get oil change and tire rotation for fri 7:30 am. Jim Ellis service got this done and got me back on the road by 9:30 am with i made an appointment to get oil change and tire rotation for fri 7:30 am. Jim Ellis service got this done and got me back on the road by 9:30 am without any incidents. thanks for the promptness guys! More

Leo is the man I purchased my Silverado from Jim Ellis Peachtree industrial, and I just purchased a new Volvo for my wife's next store, so I am familiar with Jim Ell I purchased my Silverado from Jim Ellis Peachtree industrial, and I just purchased a new Volvo for my wife's next store, so I am familiar with Jim Ellis Brand. They could have done a little better on the truck detail since that was a courtesy for the amount I spent, but overall my truck is running again, and the facility is top-notch. Leo was very helpful and did his best to get the overall price for the service lowered. Leo and the convenience of the location would be the main reason I would go back to this dealership. More

Friendly Service The Service Department was very friendly, knowledgeable and explained everything in full so that you could understand what they were going to do. The The Service Department was very friendly, knowledgeable and explained everything in full so that you could understand what they were going to do. They also explained the prepaid maintenance and the protection and prepaid maintenance agreements to me. More

Great service rep. I loved my service rep, Sean. He knew a lot about the Pontiac G8 and was very helpful. Will definitely look for him in the future. I loved my service rep, Sean. He knew a lot about the Pontiac G8 and was very helpful. Will definitely look for him in the future. More

Unprofessional and Negligent I visited this service center thinking it was the best decision for my buick. I was totally wrong. They are unprofessional and negligent. They refuse I visited this service center thinking it was the best decision for my buick. I was totally wrong. They are unprofessional and negligent. They refuse to admit to their errors. Bring your car here if you want to spend additional money fixing their mistake. More

Only Dealer I’ll Use Always professional. We own a garage and know what it takes to service people and their vehicles. They’ve always treated me with respect. Thanks Always professional. We own a garage and know what it takes to service people and their vehicles. They’ve always treated me with respect. Thanks More

Professional and very friendly staff I recently bought a used car. Chris Stout walked me through everything that needed attention and helped me prioritized the work that needs to be done. I recently bought a used car. Chris Stout walked me through everything that needed attention and helped me prioritized the work that needs to be done. Thank you Chris...I'll be back!!! More