Jim Ellis Buick GMC Mall of GA - Service Center

Good service dept Good service dept. Even when they're busy they keep you updated. Lacking on loaner vehicles, but they do usually arrange for an enterprise rental. Good service dept. Even when they're busy they keep you updated. Lacking on loaner vehicles, but they do usually arrange for an enterprise rental. More

"Professional and Friendly staff" Very Friendly and Professional staff. We started sending some of our vehicles to them for repairs around 6 months ago. They have a very fast turn arou Very Friendly and Professional staff. We started sending some of our vehicles to them for repairs around 6 months ago. They have a very fast turn around on anything we send along with frequent updates if something is taking longer than normal. I highly recommend them to all my family and friends as well as other car dealerships that need to have repairs done. More

Car recall The service department was prompt, friendly, and even taught me more about my car that I did not know. I would recommend them highly to anyone. The service department was prompt, friendly, and even taught me more about my car that I did not know. I would recommend them highly to anyone. More

I was extremely happy with the service and support provide Everything that was requested was completed in effective and efficient manner. The service coordinator was courteous, recognized my from previous vis Everything that was requested was completed in effective and efficient manner. The service coordinator was courteous, recognized my from previous visits and provided all information about the vehicle and my service contract status. More

Outstanding service experience ! Very customer service driven staff, comfortable service waiting rooms with flat screen tv's. Good coffee/tea selections... I've always felt important Very customer service driven staff, comfortable service waiting rooms with flat screen tv's. Good coffee/tea selections... I've always felt important and they care about my GMC Serria performance is kept operating at its best and maintains its value.. Awesome team!! More

Excellent Service The quality of the work and customer service was top notch. The knowledge of the service advisor was exceptional and the attention to make sure i had The quality of the work and customer service was top notch. The knowledge of the service advisor was exceptional and the attention to make sure i had a great experience More

quick service, washed car I made an appointment for 2pm. I was informed that it was"Happy Hour" and I would get at discount. She also said there was an additional $20 rebate I made an appointment for 2pm. I was informed that it was"Happy Hour" and I would get at discount. She also said there was an additional $20 rebate on the oil, so I was very glad she informed me. The service was quick, the waiting room was organized well, and there were coffee and water available. Thanks. More

Very pleasant experience Sean was great and handled my visit very professionally. He fit in two service recalls as well as the oil change and tire rotation. Nice overall visit Sean was great and handled my visit very professionally. He fit in two service recalls as well as the oil change and tire rotation. Nice overall visit More

Very professional and courteous Everything was great except for the fact I never expected to be charged over $300 for routine maintenance. That part I really don’t understand. Everything was great except for the fact I never expected to be charged over $300 for routine maintenance. That part I really don’t understand. More