Jim Ellis Buick GMC Mall of GA - Service Center

Easy to schedule appointment for service. Friendly staff and decent waiting area. Plenty of space to spread out for social distancing. Screening done as you enter the service area to ensure employee and cus and decent waiting area. Plenty of space to spread out for social distancing. Screening done as you enter the service area to ensure employee and customer safety. All staff wore masks. Jorge helped me during my service and kept me informed during the process. He was very polite and courteous. No complaints or concerns. More

Professional I will always buy a car that can be serviced at Jim Ellis Buick Mall of Georgia. The professionalism of David Gonzalez and the staff is the reason. I will always buy a car that can be serviced at Jim Ellis Buick Mall of Georgia. The professionalism of David Gonzalez and the staff is the reason. They keep you informed and set real expectations about when my vehicles will be ready. He is knowledgable and explains things perfectly. More

I had an excellent service. People were really nice and made everything easy to understand, explained everything that was needed to do and keep me notified as soon as he knew something about the truck. made everything easy to understand, explained everything that was needed to do and keep me notified as soon as he knew something about the truck. More

I was greeted when I drove into service with everyone wearing a mask. My service was done in a timely manner and they returned it to me clean and ready to drive. Thank you Jim Ellis GMC and David for tak wearing a mask. My service was done in a timely manner and they returned it to me clean and ready to drive. Thank you Jim Ellis GMC and David for taking such good care of me. More

The staff members were very professional, were very knowledgeable in their jobs. They were experienced and very personable in attending to the needs of their customers. knowledgeable in their jobs. They were experienced and very personable in attending to the needs of their customers. More

Prompt and friendly service. Thorough. Explained everything. Finished on time, as promised. Comfortable waiting area with refreshments. Clean and safe, sanitary. This is the only place I go to se everything. Finished on time, as promised. Comfortable waiting area with refreshments. Clean and safe, sanitary. This is the only place I go to service my GMC More

Excellent service and turnaround. I brought my Tour X in for a leaking washer fluid bottle. It was diagnosed as a bad pump. Part was ordered, came in the next day, a loaner car was p I brought my Tour X in for a leaking washer fluid bottle. It was diagnosed as a bad pump. Part was ordered, came in the next day, a loaner car was provided. Works great now, no leak. Ed was my service adviser and was very good. More

Was a pleasure! Friendly and quick! Very happy with the service. That’s all I have to say. Thank you very much. 25 word min. service. That’s all I have to say. Thank you very much. 25 word min. More

QUICK SERVICE - EVEN WASHED MY CAR FIRST oil change and they called me to set up the appointment and didn't take long at all. Even washed my car before bringing it out for me. GREAT CUS FIRST oil change and they called me to set up the appointment and didn't take long at all. Even washed my car before bringing it out for me. GREAT CUSTOMER SERVICE!!!!!!!!!! And was even able to social distance while waiting. More

Very frustrated to have waited 3 hours to put on a new tire with an appointment. Was told new tire would take 1-1.5 hours. tire with an appointment. Was told new tire would take 1-1.5 hours. More