Jim Ellis Buick GMC Mall of GA - Service Center

Great Service I had 9:30 AM Appt.. for oil change, tire rotation. was ready to leave and was told I needed new windshield wipers so I asked if I could get them whi I had 9:30 AM Appt.. for oil change, tire rotation. was ready to leave and was told I needed new windshield wipers so I asked if I could get them while I was there. The person in charge of my auto was Tom Lyden Jr and he said sure. This saved me having to go back again. More

Awesome service on a whole. My service advisor David is very knowledgeable and keep me in the loop on my car progress as I waited. Also love the fact the dealership supply snacks and coffee. very knowledgeable and keep me in the loop on my car progress as I waited. Also love the fact the dealership supply snacks and coffee. More

#1 Dealership I've ever dealt with !!! Hands down the best GM dealership I've ever dealt with in both purchase (sales) and service ! Great waiting area loaded with great coffee and eats and Hands down the best GM dealership I've ever dealt with in both purchase (sales) and service ! Great waiting area loaded with great coffee and eats and TV. More

Great job turning around my truck. A a a a a a a a a a a a a a a a a a a + a a a a a a a a + More

Always pleasant and quick experience! Will be back to service car here! Everyone is very nice and treats you like family. Thanks Jim Ellis Buick! service car here! Everyone is very nice and treats you like family. Thanks Jim Ellis Buick! More

My car has been in a shop for about 2 months. Tate, my service advisor has kept me informed and was able to get me a loaner so I wouldn’t be without a car. Tate has been awesome! service advisor has kept me informed and was able to get me a loaner so I wouldn’t be without a car. Tate has been awesome! More

Polite and attentive service. Explained the process of service I received. Snack basket in the waiting area is nice. My car was vacuumed and i was offered a free wash but declined due to time limit service I received. Snack basket in the waiting area is nice. My car was vacuumed and i was offered a free wash but declined due to time limit More

Mike Hatcher (sales) and David Gonzalez (service) excelled with helping me purchase a new car as well as scheduling my first service. I also appreciate the fact the dealership is super clean and fam excelled with helping me purchase a new car as well as scheduling my first service. I also appreciate the fact the dealership is super clean and family friendly. More

Service If you want it you'll find with Tom @ J Ellis Buick Tom's service for my vehicle was first rate. My battery had died I called spoke to Tom was set-up with next day service as my call was at 4pm so nex Tom's service for my vehicle was first rate. My battery had died I called spoke to Tom was set-up with next day service as my call was at 4pm so next day 9am was very fast . Check in was just as easy and quick . Tom let me know what the mechanic would do and the time involved as I was a waiting customer. I felt more like a guest as I enjoyed great coffee and snacks if desired, 2 cups and here's Tom your vehicle ready . In short the service department seems well organized and Tom delivered 5 Star service Thank You Jess smith More

Ed helped me, I recently transferred my service to Jim Ellis because of an awful experience at Nash Chevrolet. Big difference and quality customer service and appreciation. Thanks again. Ellis because of an awful experience at Nash Chevrolet. Big difference and quality customer service and appreciation. Thanks again. More