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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,159 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,159 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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May 02, 2020
Everything was handled in a very professional, customer oriented manner. My service was completed on time. Emma Robertson made sure that all my concerns were addressed with no issues. Completely satisfied. oriented manner. My service was completed on time. Emma Robertson made sure that all my concerns were addressed with no issues. Completely satisfied. More
by FECULVERN
Verified Customer
May 01, 2020
Estimate shock Took car with 15,000 miles in for service /oil change. You called saying my car needed $795.00 of work! I seriously doubt that. Finally after numerous Took car with 15,000 miles in for service /oil change. You called saying my car needed $795.00 of work! I seriously doubt that. Finally after numerous phone calls we agreed on $289.29! This car has been serviced ( and purchased)) at your dealership from day one. I was shocked that you tried to “ pad the cost”. I thought you guys were better than that. More
by CLHAGAN2
Employees Worked With
4074 Ed Barnes
May 01, 2020
You guys continue to give outstanding service! This dealership continues to give outstanding service! Tom Lyden took care of my vehicle and did a great job! He was very good to work with and help This dealership continues to give outstanding service! Tom Lyden took care of my vehicle and did a great job! He was very good to work with and helped me identify issues that I should be looking out for in the future. I wouldn't recommend any other dealership for service on a GMC Sierra. More
by THUNTER1
Employees Worked With
Tom Lyden
April 29, 2020
Service department is very good. Sales was affected by GM strike. Not many models to choose from. Had to wait for car to be delivered. strike. Not many models to choose from. Had to wait for car to be delivered. More
by PPGRIFFI
Employees Worked With
April 27, 2020
real good very professional , seems to know about the car and service required for year car.well spoken and courteous.thanked me for my business, and wished me very professional , seems to know about the car and service required for year car.well spoken and courteous.thanked me for my business, and wished me a very good day. More
by gmckinzie3846
Employees Worked With
ed Barnes
April 27, 2020
Recent oil change, tire rotation, courtesy pickup Received email offering courtesy pickup for service based on 15 mile distance to store. Very easy process to schedule, they were prompt on picking up Received email offering courtesy pickup for service based on 15 mile distance to store. Very easy process to schedule, they were prompt on picking up the suv, stayed in touch by phone, delivered back to me in about 2 hour time frame. Everyone very courteous, excellent customer service. Thank you for offering this service..... More
by JOYRUDDER
Employees Worked With
April 25, 2020
Always easy to get appointment when I need it and work done in a timely manner. Very friendly service associates. Waiting area is clean and open. done in a timely manner. Very friendly service associates. Waiting area is clean and open. More
by BGS4400
Employees Worked With
Tate was very good.
April 21, 2020
Recent Service Repair to 2008 Solstice My service manager, Ed Barnes, was awesome as was my repair technician Richard. As always, very courteous service! Would definitely recommend Jim El My service manager, Ed Barnes, was awesome as was my repair technician Richard. As always, very courteous service! Would definitely recommend Jim Ellis Buick GMC at Mall of GA. More
by RENSHAW588
Employees Worked With
Ed Barnes and Richard Y.
