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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,159 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,159 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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July 17, 2020
Great people. Very polite, helpful. Don’t have 25 words. Great people. Very polite, helpful. Don’t have 25 words. You need to shorten this comments or I will not complete next time. It doesn’t take much Great people. Very polite, helpful. Don’t have 25 words. You need to shorten this comments or I will not complete next time. It doesn’t take much to say great job More
by KHRKCS
Verified Customer
July 15, 2020
Friendly My Service Adviser kept me informed through the whole process. I do think there was some work done on my car that didn't need it before I brought the My Service Adviser kept me informed through the whole process. I do think there was some work done on my car that didn't need it before I brought the car in for service but I can't be for sure. My car being a 2017, there was a lot wrong with it and I am not sure if I will purchase another Buick or not. More
by JONIELARSEN
Employees Worked With
David Gonzalez, Sean Garrett
July 15, 2020
After buying 3 vehicles dating back to when the dealership was about a mile down the road. I will never buy from you guys again. dealership was about a mile down the road. I will never buy from you guys again. More
by CHRIS.21.OWENS
July 14, 2020
After dropping off my car Jerry Reinhardt assured me that he would take care of me and answer any of my questions. During the course of the day we made contact and I made decisions on what Services I needed he would take care of me and answer any of my questions. During the course of the day we made contact and I made decisions on what Services I needed to be completed. he also called me when the service work was done. I appreciated his communication and his service oriented attitude. Thank you More
by 49MONEYBUDGET
Employees Worked With
Jerry Rinehart, Sean Garrett
July 13, 2020
Another Great Service Experience I was very pleased with the service efficiency and the responsiveness of my service advisor Jerry Rinehart. He kept me informed of the progression of I was very pleased with the service efficiency and the responsiveness of my service advisor Jerry Rinehart. He kept me informed of the progression of my vehicle; it was actually completed earlier than promised! More
by Icehouse719
Employees Worked With
Jerry Rinehart
July 11, 2020
Service rep was excellent - even rode with me to understand the error code I was having in the vehicle. Everything was clean and they communicated well understand the error code I was having in the vehicle. Everything was clean and they communicated well More
by KMCVOLS
Employees Worked With
Tate? I don’t Remember the last name.
July 09, 2020
GMC is a cheap outfit. There's always nickel dime cost. I like the people at Jim Ellis, but your service work is priced out of line. Your estimate for engine and cabin filter. Plus MAS cleaning $300! I did I like the people at Jim Ellis, but your service work is priced out of line. Your estimate for engine and cabin filter. Plus MAS cleaning $300! I did the work myself for $70 w/ 30 minutes of elbow grease. More
by MCDHGUNIO
Employees Worked With
Don't recall names
July 09, 2020
Service provided by Tate 5 star Thank you When I return Service provided by Tate 5 star Thank you When I return for service I’ll be sure to ask for Tate He went above and beyond Good job Service provided by Tate 5 star Thank you When I return for service I’ll be sure to ask for Tate He went above and beyond Good job More
by SAMMYHAMILTON
Employees Worked With
Tate
July 08, 2020
Best customer service!!! We always receive the best service here. Very helpful staff . Very accommodating to all our needs all her questions are always answered. service here. Very helpful staff . Very accommodating to all our needs all her questions are always answered. More
by AVALOS48
Employees Worked With
Tedd
July 07, 2020
David and Ricky did an excellent job getting to the root of my clunking noise in the front end of my Sierra. They microphone it, found the problem and the truck runs like new. Thank you of my clunking noise in the front end of my Sierra. They microphone it, found the problem and the truck runs like new. Thank you More
by Birdman
Employees Worked With
Ricky, David Gonzalez
