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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,916 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,916 reviews
April 01, 2013
A pleasure working with Nathan. Direct, humorous and well worth the 3.5 hour drive. He said he didn't want to waste my time and he didn't. He answered all my questions and returned my call as promised. I am worth the 3.5 hour drive. He said he didn't want to waste my time and he didn't. He answered all my questions and returned my call as promised. I am very happy with my purchase. If I were in the market again I would look here first. More
by DeaconSPHR
Employees Worked With
Nathan Shaw, Nathan Shaw
January 17, 2013
Great, up front, fair, followed up. I ended up Great, up front, fair, followed up. I ended up purchasing a vehicle elsewhere, but it was not these guys fault. I simply found the EXACT vehicle I Great, up front, fair, followed up. I ended up purchasing a vehicle elsewhere, but it was not these guys fault. I simply found the EXACT vehicle I wanted. Jim Ellis does my service work though, and I highly recommend them. More
by parthery
Employees Worked With
Mike, Mike Hatcher
May 16, 2012
Service advisors at Jim Ellis "listen" to get the whole story and are dedicated to getting the issue corrected. Very professsional and excellent followup and advisory of the issues found and whe the whole story and are dedicated to getting the issue corrected. Very professsional and excellent followup and advisory of the issues found and when to expect the service completed. Pricing of services is favorable when compared to other dealerships. All of the people with whom I have interfaced are polite, friendly and professional. Great dealership! More
by Earl Wolfe
Employees Worked With
Jonas
April 26, 2011
My overall experience at Jim Ellis Mall of GA was fabulous. And, my sales consultant Nathan Shaw was awesome. He was very honest and gave excellent customer service. Everyone at the dealership was fabulous. And, my sales consultant Nathan Shaw was awesome. He was very honest and gave excellent customer service. Everyone at the dealership was very friendly and helpful. I got a great price for my trade and also for the purchase of my used car. I am very happy with my car and with the way I was treated at Jim Ellis and highly recommend that you stop in and see them. More
by karenaug
Employees Worked With
Nathan Shaw, Nathan Shaw
April 19, 2011
I puchased a 2011 Acadia from Gary Hodges at Jim Ellis this month. What a great experience. I continue to come back to this dealership due the trust that I have built over the years and they have proven t this month. What a great experience. I continue to come back to this dealership due the trust that I have built over the years and they have proven time an again to be honest and reliable. My salesman Gary will help you as long as you own the car not just until you drive off the lot. This dealership is truly different. When you walk in you feel like family not like your being pressured by hounds. This is a dealership to try and while youre ther ask for Gary Hodges! sp More
by sspkuy
Employees Worked With
Gary Hodges
April 11, 2011
we puchased a new Enclave from Jim Ellis a couple of months ago and absolutely love it! Before our purchase, we spent a good bit of time test driving competitive vehicles of a similar make. We drove For months ago and absolutely love it! Before our purchase, we spent a good bit of time test driving competitive vehicles of a similar make. We drove Ford, Acura, Nissan, Toyota, and other GM products, but the Enclave surpassed them all in comfort, handling,room, and features. Our salesman was Steve Kerns who was helpful,friendly, low pressure, and the whole experience was great, including the service and maintenence department...extremely accommodating! We now consider ourselves Jim Ellis fans. More
by wallace johnson
Employees Worked With
steve kerns
