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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,760 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,760 reviews

February 28, 2017

"An A-1 Buying Experience" Within minutes I felt like I had known Richard Newton, sales rep., for years. His pleasant personality and sincere interest in aiding me in making dec More

by Norm Carver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Rudow, Dee Hong, Kevin Wellborn
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Richard, Brett, and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC Acadia! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

February 28, 2017

Courteous and Professional Everyone was very professional and courteous. It was very easy and quick. It was a pleasure dealing with everyone. I would recommend my salesman and J More

by ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Lewis, Melvin Sandlin
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for sharing these comments, Ron. We always love to receive great feedback. Wishing you a great day until the next time we meet.

February 28, 2017

Superb Buying Experience Steve Eason was extremely helpful with our purchase. He had the truck up front and ready to look at when we arrived. We took an long test drive and More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Bob, thank you for taking the time to leave us feedback. We always love to receive great feedback. Wishing you a great day until the next time we meet.

February 28, 2017

The purchase of our 2017 Enclave We were well pleased with everyone we talked with from the Sales executive Michael Battle to the SaLes manager and Finance manager They were helpful More

by Bonnie Berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Lewis, Michael Battle
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Bonnie, thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

February 27, 2017

Amazing For a first time buyer it was an amazing experienc. The service was fantastic. Sami was very straight forward, kind, sweet, and an amazing person. Cou More

by Jerrica96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

February 26, 2017

Fred Lovette was terrific Fred not only knew his product, but was very patient and instrumental in getting me into the right vehicle. He always had my best interest at heart. H More

by Outstanding Car Buying Experince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Fred and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your new vehicle! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

February 23, 2017

Great as always!!! We love Mike ! We have been buying cars from him for years now. He is always patient with me as I tend to change my mind a lot! He always gives us More

by Ball Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

February 22, 2017

A true professional Thank you for making our new car purchase experience seamless and enjoyable. We were really impressed with you taking the time to orientate us with t More

by Happy 100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to fill out the survey. We are so thrilled you are completely satisfied and look forward to seeing you next time! Wishing you a great day until the next time we meet.

February 22, 2017

Awesome experience, excellent customer service I really appreciated Steve Eason's years of experience and foresight into getting my purchase completed with satisfaction. Upon meeting him, I spoke o More

by SAbson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Steve, Dee and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your new vehicle! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

February 20, 2017

Great Customer Service!!! I had a great experience dealing with Steve! Steve went above and beyond and I appreciated it! I would definitely do business here again! Thank you More

by JennyRabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Feb 22, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Jennyrabon, thank you for taking the time to leave us feedback. We are so excited that your buying experience was amazing! We are very happy that Steve and the Jim Ellis Family didn’t just meet your expectations but exceeded them! We hope that you are enjoying your vehicle! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

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