Jim Ellis Buick GMC Mall of GA

Great experience! Thanks again for the great service and everyone that help us make this process so easy!! These guys work very hard and we appreciate all their help! G Thanks again for the great service and everyone that help us make this process so easy!! These guys work very hard and we appreciate all their help! God Bless! More

Sales team LISTENED to us :) Our salesman actually listened to us and helped us throughout the process without using high pressure tactics. We told him upfront that we had a spec Our salesman actually listened to us and helped us throughout the process without using high pressure tactics. We told him upfront that we had a specific reason for delaying purchase, and he was very receptive to our purchase date and offered assistance along the way. More

Very efficient Overall excellent experience. Was in and out in less than two hours and everyone did a great job. The pricing on the vehicle was good and everyone p Overall excellent experience. Was in and out in less than two hours and everyone did a great job. The pricing on the vehicle was good and everyone provided good information for me to make a buying decision. More

Easy and Professional Not only did I get a great deal on my truck but Allen was professional and easy to work with. He did a lot of leg work? before I got there which made Not only did I get a great deal on my truck but Allen was professional and easy to work with. He did a lot of leg work? before I got there which made things so much smoother once I arrived at the dealership. Would highly recommend Jim Ellis and Allen! More

We were extremely happy with the service and support provide We were extremely pleased with the courteous interaction from our sales representative, Alan Cavell. The information and assistance provided by him a We were extremely pleased with the courteous interaction from our sales representative, Alan Cavell. The information and assistance provided by him and others at the dealership was very helpful with no pressure sales effort. We really like the car and anticipate good service from the service department. More

Wonderful Experience My wife and I came in looking for a Camaro and left with a Camaro and a Suburban! Jesse was awesome and the rest of the team was on the ball as well My wife and I came in looking for a Camaro and left with a Camaro and a Suburban! Jesse was awesome and the rest of the team was on the ball as well to help us make it work. Very pleased and we will be back. Thanks Jesse and Fred! More

Great buying expirence Our neighbor bought a Canyon a few weeks prior, looking at it in his driveway I thought it would be something that would really fit my needs in terms Our neighbor bought a Canyon a few weeks prior, looking at it in his driveway I thought it would be something that would really fit my needs in terms of size and gas efficiency compared to the Avalanche is was driving at the time. . My wife and I stopped in to just take a look at a new GMC Canyon but had no real intentions of buying that day. We had the pleasure of having Melvin show us the exact vehicle that we described, test drove it and fell in love with it right away. He was very knowledgeable and demonstrated all functions and accessories the truck was equipped with and made us feel comfortable about making a purchase that night! Thanks Melvin for the excellent professional service! More

Going the extra mile with courtesy. Craig Ebel expertly accommodated my auto needs on two separate occasions. His expertise, courtesy and patience helped make my auto purchases extreme Craig Ebel expertly accommodated my auto needs on two separate occasions. His expertise, courtesy and patience helped make my auto purchases extremely pleasant. His helpfulness did not end after the sale was completed. Craig also came to my assistance after I moved to another state, which required certain documents regarding my auto purchase. More

Repeat Buyer This is my second time buying from Jim Ellis. I live over 1.5 hours away but still make the drive. I have worked with Steve Eason and Michael Battle This is my second time buying from Jim Ellis. I live over 1.5 hours away but still make the drive. I have worked with Steve Eason and Michael Battles both times and they made the buying experience very easy. There was a small issue with the Denali Yukon we bought this last time but Jason, the GM, made sure our every desire was met. Worth the drive and will always be a Jim Ellis customer and refer friends and family here. Just to put this into prospective, this is the first review I have ever written for anything ( including Amazon and I waste a lot of money on Amazon..haha) but felt Jim Ellis and the team deserved to be praised for their work that is often above and beyond of what should be expected. More