Jim Ellis Buick GMC Mall of GA

Sales experience Excellent customer service, made the entire experience pleasant. Mike Hatcher top notch salesman excellent customer service skills, Joe M (sales manag Excellent customer service, made the entire experience pleasant. Mike Hatcher top notch salesman excellent customer service skills, Joe M (sales manager) excellent leadership skills, gets the job done with 100% customer service satisfaction. Doesn't get any better than this More

The Best! This was my second time doing business with Jim Ellis MOG and I would highly recommend them to anyone looking for a pleasant experience in buying a ca This was my second time doing business with Jim Ellis MOG and I would highly recommend them to anyone looking for a pleasant experience in buying a car. I have always dreaded going thru the process of buying/leasing a car but I can no longer say that after my recent trip to Jim Ellis MOG. I had the pleasure of working with Craig Ebel. He was able to make my experience not only a pleasure but fun as well. He has gone, in my opinion, above and beyond the call of duty as far as being helpful and patient with me. I also had a wonderful experience working with Dee Hong in Finance. He worked with me to get the best price and monthly payment that worked with my current budget. All in all, it was the best experience I have ever had in purchasing a car, by far!! More

Easy to work with We were shopping for a new car and unfortunately couldn't find a babysitter making the stressful situation of purchasing a new car even more stressful We were shopping for a new car and unfortunately couldn't find a babysitter making the stressful situation of purchasing a new car even more stressful. Sami made this stressful situation easier for us by acknowledging that we had kids and making us feel comfortable despite having a 4 year old and an 8 year old with us. Good job Sami! More

Easy breezy I found a car on the web, emailed with a salesman, went to the dealership, test drove it and took it home. Simple. There were a couple of hours in bet I found a car on the web, emailed with a salesman, went to the dealership, test drove it and took it home. Simple. There were a couple of hours in between as we got financing at the dealership, but everyone was great and there was no fuss. Great group of guys! More

Great experience! Ken worked with me to ensure the car I wanted had everything I needed and at my price point. They were not pushy but treated me with respect. Ken worked with me to ensure the car I wanted had everything I needed and at my price point. They were not pushy but treated me with respect. More

Personal and no pressure! From the first conversation I had with Mike Hatcher, he was attentive to my car needs. He checked on the questions I asked and got back with me more From the first conversation I had with Mike Hatcher, he was attentive to my car needs. He checked on the questions I asked and got back with me more than once. I found him to be personable and professional at the same time. He knew what budget I was working with, and did not try to point me in a different direction. Everything was done to make my experience very pleasant. This has not been my experience while car shopping in the past elsewhere! Mike was wonderful and so was Levi! I found Levi to be accommodating and professional, as well as understanding of my goals. If my son had not found the truck he wanted at your dealership, I would have probably bought my car locally in Columbus. I am thrilled that we were introduced to your dealership in such a positive and pleasant way. Thank you for the atmosphere of integrity and customer service you have clearly established. We will sing your praises from down south! Thank you especially, Mike and Levi! More