Jim Ellis Buick GMC Mall of GA

Awesome Service! First time visit at this dealership. Service was amazing, Jessica Walter helped so much with my vehicle. Brandy Ngone set up my appointment swiftly an First time visit at this dealership. Service was amazing, Jessica Walter helped so much with my vehicle. Brandy Ngone set up my appointment swiftly and efficiently. Got my car back after Robert Peters took care of it and he made sure everything was going good! Now I feel safe before my road trip and will return for my next oil change! More

Awesome Salesman! I have been to many dealerships and it is rare to find such a genuine, warm, friendly and professional sales associate as we found with Nasser. He was I have been to many dealerships and it is rare to find such a genuine, warm, friendly and professional sales associate as we found with Nasser. He was helpful, informative and courteous. We highly recommend him! More

Exemplary customer service! We gave the Jim Ellis GMC staff, particularly salesman Sami Karaki the highest rating because of the excellent experience we had purchasing my boyfrie We gave the Jim Ellis GMC staff, particularly salesman Sami Karaki the highest rating because of the excellent experience we had purchasing my boyfriend's Chevy Malibu. Sami took the time to ride with Jonathan on a test drive to pick myself up and take the car to my father's house who is a mechanic so he could make sure Jonathan was getting a high quality car. Sami worked with his staff to get him the lowest monthly payment possible among other requests. He made himself completely available and was incredibly understanding when we had to work through some insurance issues and return the next day to pick up the car. Sami is incredibly knowledgeable on all things car related and truly exemplifies superior customer service. Additionally, the sales manager Joe was extremely friendly and made sure we had everything we needed. Dee was also fantastic and very patient through the finanacing process as Jonathan was making calls to secure insurance. When I need a car next I will definitely be coming back to Jim Ellis GMC. 5 stars all the way for this dealership & Sami Karaki! More

The Jim Ellis Buick GMC Mall of Georgia Buying Experience The professional and courteous staff at Jim Ellis Buick GMC Mall of Georgia made my buying experience one of the most memorable I have ever encountere The professional and courteous staff at Jim Ellis Buick GMC Mall of Georgia made my buying experience one of the most memorable I have ever encountered from an automobile dealership. I wish to personally thank Ross Kessler of Explorer Van Company for referring Jim Ellis GMC Mall of Georgia. Also, "High 5" to Jason Dowdy, Anthony Roselle, and Dee Hong collectively for their diligent efforts in making my dream of a GMC Conversion Van ownership a reality. PEACE!! More

New truck All parties were stress free and friendly. Knowledge was shaded freely. All personnel were HONEST Great experience. This is the way gmc I've purcha All parties were stress free and friendly. Knowledge was shaded freely. All personnel were HONEST Great experience. This is the way gmc I've purchased I hope the truck holds value so I can trade in soon. More

Amazing service from the moment I walk into the dealership. Outstanding personal attention. I would like to especially thank Mr Jeff Willet for recommending Jim Ellis Buick GMC of Buford,GA when looking for my Outstanding personal attention. I would like to especially thank Mr Jeff Willet for recommending Jim Ellis Buick GMC of Buford,GA when looking for my new truck. I met with the Sales Manager Mr Nik Millis within minutes of entering the dealership. He was very friendly and helpful. Nik put me in touch with Salesman Mike Hatcher who was extremely knowledgeable regarding all trucks I looked at. That may sound odd but it's been 15yrs since I last purchased a new truck and believe me there is a lot to them these days. Way more than I could have ever thought. Thank you, All More

Excellent He was knowledgeable, helpful and made the experience painless to me. I would highly recommend Ken for any future sales with new or used cars. He was knowledgeable, helpful and made the experience painless to me. I would highly recommend Ken for any future sales with new or used cars. More

The best salesman's ever!!!!! I've purchased many cars over my years but never have I had an experience like this. . Alan Cavell was a gem. What normally takes all day to buy a ca I've purchased many cars over my years but never have I had an experience like this. . Alan Cavell was a gem. What normally takes all day to buy a car he had us in and out with a couple of hours including test driving. I would recommend any and everyone looking for a car to go see him. Jim Ellis your lucky to have him More

New Encore Lease I would like to thank both Fred L and Fred M for all there help in getting my new (leased) car. This was my first visit to this dealership and I had I would like to thank both Fred L and Fred M for all there help in getting my new (leased) car. This was my first visit to this dealership and I had a wonderful experience. Everyone was friendly from the moment you walk in to the greeting of your receptionist to meeting Fred. I look forward to having a long relationship with this dealership. More

simply great ken helped me and did a fantastic job did not preasure and worked with us substantially. extremely friendly and down to earth. doesnt feel like your a ken helped me and did a fantastic job did not preasure and worked with us substantially. extremely friendly and down to earth. doesnt feel like your at a dealership More