Back

Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,765 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Contact Dealership

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 3,765 reviews

October 07, 2017

Cadillac Escalade It was a great pleasure working with this dealership, and there sales people. We were in there probably 45 minutes tops, and that's including sitting More

by Charlietodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Oct 11, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Charlietodd, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of GA! We are very happy that Ryan was professional and helpful and that we were able to take care of your needs! We hope that you are enjoying your Cadillac Escalade! Please let us know if there is ever anything else we can do for you! Have a wonderful day!

October 06, 2017

dents the dealership will not point out bad places on used vehicle if you find them they just tell you suck it up get it fix at your expense More

by himmyjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Ebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Himmyjames, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We strive to disclose all information up front when presenting vehicles. If the vehicle is not certified the car is sold as is. However, everything should have been disclosed up front. We sincerely apologize for any inconvenience this may have caused. Take Care!

October 03, 2017

Fantastic experience Both Nasser and Joe Marengo were very pleasant to speak with on the phone. We had to drive about 200 miles to pick up our new vehicle, and they answer More

by bgoose99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Nasser Saban-Saban
Oct 05, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Bgoose99, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

October 03, 2017

Terrific I recently bought a Denali XL. Mike Hatcher is the best salesman anywhere. Not pushy, excellent knowledge and a real pleasure to work with. Thanks Mik More

by jckemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Jckemp, thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad that Mike Hatcher was able to answer all of your needs. Welcome to the Jim Ellis Family and we hope that you enjoy your New Denali years to come! Take Care!

October 02, 2017

Great personnel, smooth transaction I have been shopping for a new truck for several months, and ended up purchasing a new GMC Sierra SLT. My sales person, Alan Cavell made the process More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
Oct 04, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Mark, we're so glad that we were able to go above and beyond your expectations! Congrats and Welcome to the Jim Ellis Family! Thanks for the recommendation, and have an amazing day!

October 02, 2017

Great Service over all Great customer service! Everyone was very friendly and willing to help out in any way. Steve was very knowledgeable about products and services. I wou More

by Charlene Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Oct 04, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Charlene Hill, thank you for your kind words and congratulations on your new vehicle! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take Care!

September 28, 2017

Great service and attention by Nasser ! Great experience working with Nasser while acquiring my GMC Acadia, glad my family have now this vehicle! Nasser is very friendly and professional, it More

by Federico Carrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Saban-Saban
Oct 04, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Federico Carrera, thank you for your kind words and congratulations on your new vehicle! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Nasser Saban-Saban and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC Acadia! We genuinely appreciate your business and look forward to a lasting relationship!

September 25, 2017

Car Buying Catered to Me I had visited several other dealerships and Jim Ellis was definitely a cut above the rest. Our salesperson Steve Eason went above and beyond to help u More

by Working Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Fred Marszalek
Sep 27, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Working Mom, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope that you enjoy your new vehicle for years to come. Until next we meet, have a wonderful day!

September 22, 2017

Very very grateful for salesmen's like Nasser We been visiting all the dealership around the area . I don't want to tell anybody what we experience ( maybe y'all already know ) what I'm talking ab More

by Molnár family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Marszalek, Nasser Saban-Saban
Sep 26, 2017 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Molnár Family! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take Care!

September 20, 2017

Great Buying experience at Jim Ellis GMC Excellent experience again, that is why I keep going back, used or new always super professional & friendly service. This is my 4th vehicle that I More

by DRFayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests, Drfayer! We hope that you enjoy your vehicle for years to come and thank you for continuing to be a loyal customer. We are always more than happy to assist you if anything else comes up. Take care!

...
354
...