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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,843 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,843 reviews

April 01, 2018

My GMC Truck Having to travel from Tennessee to Georgia & venturing from car dealership to car dealership, Jim Ellis Buick GMC Mall of GA, made my drive worth it. More

by TNDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Apr 03, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

March 29, 2018

Happy customer Mr. Eason was very helpful in helping us buy the vehicle we were interested in. We are from out of town, and he had the vehicle cleaned and ready for More

by Sbrothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Apr 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

March 28, 2018

...guess i should have expected the best ! The experience at JIM ELLIS was outstanding ! ...the manager-the salesman- the finance mgr........at 53 years old, I finally had an auto buying exper More

by WHISKEYDAWG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Hong, Randall Milner
March 27, 2018

great purchase experience Sam Chris and Randall are top notch employees. very helpful and knowledgeable. i was able to purchase the truck i was looking for in just a few hours More

by andy1593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Chris Martin, Randall Milner
Mar 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review! We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an awesome day!

March 27, 2018

Great friendly service I just traded my Terrain for a new Acadia. Mike Hatcher provided me with very friendly and fair service. I have bought many new vehicles and ‘this was More

by Junebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help! Take Care!

March 26, 2018

A top notch dealership! This dealership is amazing. Mike Hatcher was my sales person. He is a very honest, smart, no pressure salesman. I have shopped the car sales market fo More

by joeelynne143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek
Mar 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2018

AWESOME!!!!!! Ken Wang was an awesome salesman! He was very knowledgeable about everything we asked him and the vehicle as well. We will definitely continue to do More

by fredandmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Jasmine Abreu
March 23, 2018

Curtious, respectful, professional We had a great experience at Jim Ellis! Our seller, Steve Eason was very proactive, friendly and went out of his way to take care of us even after th More

by Justin Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Mar 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family Justin! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Have an awesome day!

March 21, 2018

Great experience . Ken and Alan listened to our needs helped eliminate what we didn’t want and were very knowledgeable about their product. We will be back for our nex More

by MrsVasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Alan Cavell
Mar 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 20, 2018

Visiting dealership experience... Craig displayed a genuine interest in helping me to find a car to meet my needs. He showed patience in dealing with a senior citizen, explains and dem More

by Mary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

Mar 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

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