Jim Ellis Buick GMC Mall of GA

Outstanding service before and after the sale. My experience with Jim Ellis GMC was nearly flawless. Ken was great to work with and the entire process took the minimal amount of time and effort. My experience with Jim Ellis GMC was nearly flawless. Ken was great to work with and the entire process took the minimal amount of time and effort. I would definitely recommend them if you're looking for a new GMC vehicle. More

No ownership from managers and nightmare experience Only helpful person was Sami. No one greeted or wanted to help. Jim Ellis promise is just a board we didn't experience it. Rebecca and Ron have issues Only helpful person was Sami. No one greeted or wanted to help. Jim Ellis promise is just a board we didn't experience it. Rebecca and Ron have issues with ownership of a problem. Ron didn't want to help us resolve a simple issue. Truck was 1st given unclean with less air in tires. Only bought truck because of Sami. Worst experience ever. Jim Ellis took the joy of buying a new truck out. I saved a lot for this moment and I didn't get to enjoy it with the lack of ownership from this dealership. I wasted a lot of my time to resolve a simple after service issue when the dealership didn't want to help. All they want is your money and once they have that service department doesn't help. None of the sales managers helped or took ownership as well. Driving for me is a privilege due to my medical condition. All that I got was stress and no help. Will buy from Sami again not never from Jim Ellis. Worst dealership experience ever. 4 sales people didn't want to help only Sami did even though he was with a client. Seems like he's the only one working there and everyone else is just there to collect a check. More

Love Love my Denali We have always owned Chevrolet and was interested in a Tahoe. Someone suggested looking at GMC instead. We visited another dealership and were extre We have always owned Chevrolet and was interested in a Tahoe. Someone suggested looking at GMC instead. We visited another dealership and were extremely disappointed even though we liked the Yukon. Then, we came to Jim Ellis GMC. We dealt with Joe Hecht and he was such a pleasure to work with. He was informative and patient, You could really tell how much he valued good customer service. We felt we were treated fairly and were thankful to purchase our Yukon Denali (our first GMC). I wish I could explain how much I love this vehicle. Every element of the vehicle is convenient and comfortable. The features are so much more than expected. Joe was conscientious and followed up with us regarding the WeatherTech floor mats we ordered. When they came in he even installed them for us, I would definitely recommend this dealership and Joe Hecht. Jasmine Kennedy the finance lady was quick and organized and also a pleasure to deal with. If you are looking for a dealership you can trust that is a no pressure, customer oriented facility then Jim Ellis Buick GMC is the place to go. More

Best Chevy Dealer This dealership compensated for the bad experience I had at Nash Chevy a week prior visiting these superb guys. I was speaking to Alan Cavell from Ji This dealership compensated for the bad experience I had at Nash Chevy a week prior visiting these superb guys. I was speaking to Alan Cavell from Jim Ellis and he was very welcoming. Great thanks to him for waiting on me since I drove 2.5 hours to get there, I was a little late. Anyway Alan made sure I got enough time to spend with the Camaro Convertible 2017 I bought, took me on a test drive, gave a great overview of vehicle and stayed back much longer after the dealership was officially closed for the day, working with me on the paperwork so I could smoothly ride my new ride home. Everyone at the dealership were very professional and warm at heart. Do NOT goto Nash Chevy, always goto Jim Ellis. Thanks everyone for the hospitality. More

Great experience! Best salesmen I met thus far. Knowledgeable and extremely funny. He was patient when I asked questions. Very hospitable. I would recommend him to othe Best salesmen I met thus far. Knowledgeable and extremely funny. He was patient when I asked questions. Very hospitable. I would recommend him to others. More

Great experience! Our experience at Jim Ellis was awesome. Alan is great and made us very comfortable from the beginning. Highly recommend Alan and Jim Ellis for your c Our experience at Jim Ellis was awesome. Alan is great and made us very comfortable from the beginning. Highly recommend Alan and Jim Ellis for your car buying experience! More

Wonderful experience! Ken, Nasser and Fred were amazing! They were knowledgeable and provided honest feedback. They made this process exceptionally smooth. I would highly r Ken, Nasser and Fred were amazing! They were knowledgeable and provided honest feedback. They made this process exceptionally smooth. I would highly recommend GMC Mall of Ga. More

Completely satisfied Just purchased our third new Buick at Jim Ellis in Buford. As usual was treated great, total professional from the start. Sales Mgr Jason D. and Sales Just purchased our third new Buick at Jim Ellis in Buford. As usual was treated great, total professional from the start. Sales Mgr Jason D. and Sales Rep Joe H. were thorough and completed our purchase beautifully. Recommend highly and will go back next time.Finance officer Dee H. got the job done quickly and worked to accommodate. More

Outstanding Transaction! Steve Eason is Amazing! This is the place to buy your next car or truck. Super easy to work with. Ask for Steve Eason, he'll make your transaction quick and painless! Get a G This is the place to buy your next car or truck. Super easy to work with. Ask for Steve Eason, he'll make your transaction quick and painless! Get a Great Deal from Steve!!! I'll be back to Jim Ellis again! More

Great vehicle, great price, great expereince Isaac P and the entire Jim Ellis team did a wonderful job assisting me with my GMC truck purchase. This is the second truck I have purchases from the Isaac P and the entire Jim Ellis team did a wonderful job assisting me with my GMC truck purchase. This is the second truck I have purchases from them and will use them for all my future auto purchases. More