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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,843 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,843 reviews
April 10, 2018
Professional They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The wa They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The waiting room is comfortable and the staff friendly. More
by EDWARD_HEIDERSCHEIT
Verified CustomerEmployees Worked With
Sean Garrett
April 10, 2018
very satisfied scheduled service for oil change & overall inspection prior to long trip to Alaska this summer. Only problem -- service windshield label was not upda scheduled service for oil change & overall inspection prior to long trip to Alaska this summer. Only problem -- service windshield label was not updated. Everything else seems to be OK. More
by CWMILLAR
Employees Worked With
April 09, 2018
Excellent Chris Stout always takes great care of me. He addresses my concerns and keeps me informed on what is going on with my vehicle. I am very happy with Ch Chris Stout always takes great care of me. He addresses my concerns and keeps me informed on what is going on with my vehicle. I am very happy with Chris Stout and Jim Ellis GMC. I recommend them to all my friends. More
by DanH
Employees Worked With
Chris Stout
April 09, 2018
poor service paid to have tires rotated,but service was not performed,car was sent back to have tires rotated but the tires were still not rotated when returned paid to have tires rotated,but service was not performed,car was sent back to have tires rotated but the tires were still not rotated when returned More
by JOHN.GRAHAM41
Employees Worked With
Chris Stout
April 09, 2018
Great experience I worked with Morris Walker, who kept me informed over several weeks about a used car that I was interested in. I never felt pressured to purchase, an I worked with Morris Walker, who kept me informed over several weeks about a used car that I was interested in. I never felt pressured to purchase, and Morris did everything he could to help me test drive the car, take it to my mechanic, and get a very fair price. The negotiation process was simple and hassle-free. I'm thankful to have worked with Morris and the team at Jim Ellis. More
by eddiekirkland
April 09, 2018
Customer Service Great customer service from the service department. Making sure all customers are good and constantly giving status of their auto repair and keep suc Great customer service from the service department. Making sure all customers are good and constantly giving status of their auto repair and keep such a positive attitude. More
by CHERYLE_SMITH
Employees Worked With
Sean Garrett
April 09, 2018
Had great service. Thank You Had great service. Just purchased the car recently, staff was helpful on setting up On Star and blue tooth. Brought the car in for service in emissio Had great service. Just purchased the car recently, staff was helpful on setting up On Star and blue tooth. Brought the car in for service in emissions. More
by TIMMYPOLZIN
April 07, 2018
GMC 2500 purchase They made buying a new car enjoyable again John Harrison was one of the best salesman I’ve ever delt with he was very helpful and was able to answer They made buying a new car enjoyable again John Harrison was one of the best salesman I’ve ever delt with he was very helpful and was able to answer all of my questions More
by jeffbenfield
Employees Worked With
Jason Hoychick, John Harrison
April 07, 2018
Great customer service by Kaleb! I came in for a power seat wiring repair for my Buick Regal. They took in my car for service on time. They made sure everything was complete in a time I came in for a power seat wiring repair for my Buick Regal. They took in my car for service on time. They made sure everything was complete in a timely manner and all the staff was very helpful. More
by KYELENA01
Employees Worked With
Kaleb Dance
April 07, 2018
Great dealership experience We spent about three months and visited nearly 20 dealerships searching for a pre-owned vehicle. John Harrison was by far the best salesman we encoun We spent about three months and visited nearly 20 dealerships searching for a pre-owned vehicle. John Harrison was by far the best salesman we encountered. We received a good offer from Sami, but ended up buying a different car from a different dealership. We highly recommend John Harrison at Jim Ellis Mall of Georgia. More
by Zasha
