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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,843 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,843 reviews

April 26, 2018

All Good Have been coming here for quite a few years and always received good service. Good to see David is back. always nice to see a friendly face :-) More

by PERKINSGANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2018

Oil change and tire pressure check Just in for an oil change and tire pressure check. Everything was completed fine. I would recommend this dealership to anyone. They were able to get m More

by FASTLANETP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2018

Great experience Everyone was very helpful. We have worked with Joe and Sean. They are both very knowledgeable and nice. They have gone above and beyond for us! More

by JBeighley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hecht, Sean Garrett
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

April 24, 2018

Oil change tire rotation Heater problem Transmission concern Oil change tire rotation power steering serviced well. Couldn’t diagnose heater or transmission problem within 4 hours total. Car overheated on the h More

by BETHMUSIC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

April 23, 2018

Excellent service This dealership employees went above and beyond the call of duty. They searched for the exact car that I wanted and got it to the dealership in the ti More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Chris Martin
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2018

Service Great as usual everyone is very nice will keep using this dealership for my work on my vehicle Jessica is great to work with keep me updated More

by MCCMARTY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Walter
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

April 23, 2018

Amazing The dealership and employees went out of their way to help me and give me a great buying experience. I am completely satisfied with my new purchase. More

by erikhelderman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoychick
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Erik, t Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! hank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Thank you again for the great review!

April 23, 2018

Personalized customer service! Everything about the service department met my expectations! The staff is friendly and curteoues. Everything was well explained before any work was do More

by DANICAROBERTSON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care!

April 20, 2018

Just Great. Everyone was wonderful Everyone is great, from reception to sales and service. They make you feel very comfortable and they show how well they know their products. Thank More

by PAULGALEAZZIJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Alan Cavell, Rebecca Tipton, Jeff Ryberg
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

April 20, 2018

Excellent Service Timely, personal, out of way to help, gave offer did not know available, installed ONStar, washed automobile, told how to download the Buick app on sm More

by RAKMLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Apr 27, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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