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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,768 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,768 reviews
April 05, 2018
Deceiving sales I was offered by th manager $10,000 off from the vehicle that I wanted and signed all the papers without checking them! I didn’t get the discount! I was offered by th manager $10,000 off from the vehicle that I wanted and signed all the papers without checking them! I didn’t get the discount! More
by LOCATAPIPA
Verified Customer
April 05, 2018
new car second time customer, second trade in vehicle, purchase of new Acadia, first purchase was Yukon Denali. The entire process was easy and efficient. second time customer, second trade in vehicle, purchase of new Acadia, first purchase was Yukon Denali. The entire process was easy and efficient. Great people to deal with. More
by 121862
April 05, 2018
Quick, easy, and great! My overall experience with Jim Ellis has been great! From the day I bought my car, to this service appointment. Purchasing a car is such a risky inves My overall experience with Jim Ellis has been great! From the day I bought my car, to this service appointment. Purchasing a car is such a risky investment; because of the expense but Isaac and Dee made me feel real comfortable with everything leaving no questions unanswered or unclear. Especially the warranty options that came through perfectly when I made the service appointment to get a check engine light taken care of with Chris! Everybody has been awesome! More
by COXCASEY_34
Employees Worked With
Dee Hong, Chris Stout, Isaac Pineda
April 05, 2018
great people great atmosphere Sami was great and he actually cares about getting you into a vehicle of your preference and not just his commission I definitely recommend looking hi Sami was great and he actually cares about getting you into a vehicle of your preference and not just his commission I definitely recommend looking him up what he did for me seemed impossible and he made it possible...Nasser and Jasmine were also incredible people with great attitudes towards actually helping me I was offered refreshments and was constantly checked on to make this experience as comfortable as possible GREAT PLACE!!! More
by Cj.ramirez718
April 05, 2018
Oil Change Had an appointment for 1;00 PM arrived 3 hours early and they never missed a beat. I was in and out in very quickly. Great customer service. Had an appointment for 1;00 PM arrived 3 hours early and they never missed a beat. I was in and out in very quickly. Great customer service. More
by YOUNGHLY
Employees Worked With
April 05, 2018
Great Service Experience When servicing our commercial vehicles we are always looking to minimize our downtime when we are busy in order to get the vehicle back on the road. When servicing our commercial vehicles we are always looking to minimize our downtime when we are busy in order to get the vehicle back on the road. Jessica understands this and makes us a priority. Thank you!! More
by STEAMZINC
Employees Worked With
Jessica Walter
April 05, 2018
Sam is awesome Whatever you do, ask for Sam!!!! He is awesome. Gets the deal done quickly and within your budget. I called to get my vehicle over the phone, Sam had Whatever you do, ask for Sam!!!! He is awesome. Gets the deal done quickly and within your budget. I called to get my vehicle over the phone, Sam had the deal done in 1 hr More
by ANDRAHAYES81
April 05, 2018
got the job done the job was done in a timely manner and i thank yall this is all i have to say thanks again see you soon thanks the job was done in a timely manner and i thank yall this is all i have to say thanks again see you soon thanks More
by HBLALOCK
Employees Worked With
i don't remember his name
April 04, 2018
Awesome Ken was the right person the job help me days before I actually got there and kept his word on everything he said he was going to help me with. Good p Ken was the right person the job help me days before I actually got there and kept his word on everything he said he was going to help me with. Good person and took care of me and help me make the right choice with my car. More
by Jaybuss
Employees Worked With
Ken Wang, Fred Marszalek
April 04, 2018
Great customer service. Jason was great. I had a radio problem that was handled very professionally and save me money. A Big Thank You to Jason and the service staff. Jason was great. I had a radio problem that was handled very professionally and save me money. A Big Thank You to Jason and the service staff. More
by cdjohnson220
